Ouch! My new 4runner.

Most of this I agree with with exception of Bondo. Really? Bondo. Most body shops that are doing panel replacements are not slapping Bondo on unless you brought your car to the shadiest and sketchiest of places for repair.

I'm surprised it wasnt considered totaled. youre vehicle must be pretty new or brand new. if I had to get a $16K repair for my vehicle I'd sell it and trade up. yes it costs more, however depending on what was repaired you may have issues with things not working right, panels not lining up, bondo work, paint matching, etc etc. of course everything could be fine but it really depends on your personal preferences, financial situation and what else is available
 
Well, I’m buying an F250 now [emoji23] I’ve heard of diminished value being used for exotic or luxury cars, is this a thing for our Toyotas as well?

If his insurance is paying, cost is not a concern to me.

Estimates are only the first step, insurance payout will be different, not simply estimate-minus-deductible.

Take your vehicle to a Toyota dealer with a body shop. Third party shops, despite some having huge “successful” franchises (Gerber, Caliber, etc.) have no incentive or commitment to using OEM parts. Some won’t even try to make things as they were, intentionally leave out smaller trim pieces, “forget” clips, etc.


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I hit a deer last year in my previous vehicle, a 2012 Nissan Xterra, and I didn’t think the damage looked all that bad. I have Progressive and they use Caliber here. They came back with 13k to fix it and just ended up totalling it, which is why I bought a new 4Runner. I was shocked at how much they wanted, but since insurance was covering it and they were giving way more for my Xterra than I would have thought, I didn’t fret about it too much. Progressive also has a giant auction lot here where they sell those “totaled” cars, seems like a racket to me LOL


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Usually the rear ender ends up worse than the rear ended, surprised the F250's crumple zones didn't crumple more. But like others have said, looks like your hatch ended up being the crumple zone instead.
 
Usually the rear ender ends up worse than the rear ended, surprised the F250's crumple zones didn't crumple more. But like others have said, looks like your hatch ended up being the crumple zone instead.


Thicker gauge metal (yes truck bumpers are still metal) on the F250 front bumper than the rear lift gate of the 4Runner. At one point late in that generation of Superduty, Ford added a “blocker beam” to prevent vehicles with that chassis (Superduty, Excursion) from literally running OVER smaller cars in accidents. Keeps most of the energy at the front of the vehicle on impact in collisions like these.


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