Pioneer AVH-4400BH Defective Issue

BrightLight7

New member
Hey Everyone,
I wanted to created this thread for the simple fact of I've encountered an issue with this HU, that with all the search online and thread I could do since last night and a little this morning I've found no one that's had this happen or solved this issue. Maybe I'm searching for wrong words but oh well. So here's what happened so far:

I just finished my install;which thread will be created for that later, and when I'm on my way back to my house everything is working just fine for past two days. (HU wise) Then when I get home and turn my car off, the HU display goes halfway down, as if it were about to go all the way down to take or eject a CD. So naturally I thought that I hit something by mistake and turn my car back on and try and turn the HU off or eject the CD inside. The screen goes back up to normal position, makes a noise, and BAM! goes right back to that halfway position. The screen displays a slot and cd symbol on the screen. :cry2:

Here is an image of what exactly it stays like...
ek3hbp.jpg



I can not use any of the buttons on the front; right away, after a few minutes it will accept the EJC button, make a noise, screen goes back up, then right back down. Also the only button that will work on the remote is the previous and next track button. :ybrick:

So I emailed Pioneer and of course, I couldn't wait for a response, so I called them and talked to "Bob" and he said it sounded like a glitch and to remove the wiring harness for 30 minutes for the unit to reset (since this model has no reset button for the microprocessor). So I'm currently in the process of doing that at the moment. I just wanted this issue to be known and out there.

I also have a video of the back and forth games me and my HU play when it will actually accept the EJC button after a few minutes of being on. :playball:
View My Video
- Sorry for the crummy video upload, I don't know why tinypic decided to slam the video like that.

Anyone heard of this before?:clock:
 
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Update: After the 30 minutes of wiring harness unplugged for that reset Mr.Pioneer rep told me, it did NOT fix anything.

Time to contact Pioneer again and the company I bought it from. It just sucks that I need this for this weekend with my Son and gotta send this off probably and wait for new one.
 
Is there a CD in the slot? If so, it may be having a hard time reading it and wants it out. Are you able to get into any other mode other than the disc at any time to see if the unit works and then will allow you to eject?

I messed around with my camera polarity installing this same unit and it went straight to black and I could not press anything. After fumbling around with buttons as soon as I started the vehicle I was able to get into the proper mode to reset it back. Of course I'm not help in remember just how I got back into the system.
 
There is NO CD in the slot. No dust or materials, I kept the wrap that came with the HU on when installing.

The HU will still continue to play my USB stick because that's what was playing before this happened. I can't change volume or source. Nada. Only next and previous by the remote only.
 
You're telling me. I'm waiting to hear back from the company Amazon got it from. It sucks so bad to have this nice system just sitting and can't be used now...driving me insane already. I'm starting to type up my build thread now to take up some time lol
 
Sounds like just some really bad luck. I've had this unit for a month now and love it. Way better than my Kenwood 419 that I installed in my Tacoma last year. Thinking of swapping it out for another Pioneer. I knew when I bought the Kenwood that it was a mistake but the sale price online was huge at the time. Should have listened to my gut and experience with Kenwood.
 

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