alaskaman said:Contact Toyota Headquarters by phone. Tell them your problem and follow up with an email to the email address they provide. Keep records. Insist that Toyota send someone to your location. The squeaky wheel typically gets the grease. Also consider telling them that the local office for Toyota has not been helpful. Making them politely uncomfortable might get them out to see your vehicle. Toyota has reps world wide they are a cell phone call away.
Did you drive this vehicle prior to shipping it to Africa and if so was everything working at that time? If so, contact the shipping company detailing the situation by mail. Follow up on that with a phone call.
Did you supervise the vehicle being loaded on the ship? If not where did you drive it to and did they drive the vehicle?
I know that you must have little if any time so this problem may be better solved when you return to the USA. However in the meantime document document and document.
If none of the suggestions from members are helping it would appear as if somehow your vehicle has suffered a serious failure.
since your vehicle does not change revs when you depress the accelerator have someone check to see if the accelerator cable is connected while you depress it
Keep us up to date?
eskimochaos said:It's all drive by wire, the accelerator cable is non-existent. There is however and throttle position sensor that relays driver throttle input to the ECU which then gauges how fast to rev the engine.
This will sound silly...nobody filled your car with Diesel when you werent looking, did they? I assume that the majority of cars in Africa are diesel and someone could have made a simple mistake.
alaskaman said:would that explain a depressed accelerator and no revs? I'm afraid I dated myself:biggrin2:
eskimochaos said:certainly, it isnt unheard of them failing prematurely - look at the the recent thread about the guy whose sensor was stuck @ full throttle while on the highway.
Ann-marie said:Thank you all for the feedback and sorry for not responding sooner. I have limited internet access here.
I disconnected the battery and reconnected as you suggested. The battery seem to be ok as all the lights are working. The car will start but will not move when put in drive.
The steering wheel shakes
There is no response between the accelerator and engine. Usually when the car is in park and you depress the accelerator the engine sound should get louder.....but it doesn't.
Also when you depress the accelerator the trachometer only stays between 1 and 2. It doesn't get any higher.
I contacted the Toyota office here and they have no clue what is going on. They told me the Toyota vehicles made for USA market is different from the Toyota vehicle made for Africa market. ( who knew? ). Since they specialize in Toyota vehicles made for Africa, they have limited experience in dealing with my vehicle. They advised I find someone who has experience in .......American cars.
Imagine that! Since when did Toyota become an American car? Well, they claim the Toyota cars made for America come with lots of powered features, while most of the cars for Africa come with manual features.
Since I cannot depend on them to help fix the car, I guess you guys are the only help I have.
Thanks a bunch
That won't affect the accelerator not working.riceandpho said:make sure the parking brake is off?
hrdkore said:Isn't it regulation to drain most of the fluid to make transport easier? Should call the shipping company.