Okay folks, guess I've lived a charmed life and never had to deal with a stone chip repair on my windshield and need your expertise and feedback.
I got one on a trip back from Michigan and called my insurance company to see if they covered it. They waived the deductible and made the appointment for me at the local Safelite. The chip was very small (about size of dime). This was the end result?
I always thought the proper way to repair the chip was to drill out the hole to clear out the cracked facets and then fill with resin.
I argued with the manager and three technicians at the store and they said all they do is "smooth" out the chip with resin to make it structurally sound and that they do not ever drill the hole out. Of course they said they could replace the whole windshield if I wasn't satisfied, but I'd have to pay my deductible.
To me, it looks no better than the original chip and even a little worse because of the resin rings. The large circle and some of the lines leading out from the center are actually just resin and not part of the small original chip.
Should I complain to my insurance company or is this a normal repair?
Thanks in advance!
