Kailua250
New member
So my car is on the lot...
Fair Warning: This is a bit of a griping session.
My Titanium 2006 Limited V8 4wd was at the Auto processing center last Thursday when I told the salesperson that I was going to buy the truck. It finally arrived on the lot today sometime between 10a and 1p. I got off work and came home. I called my insurance company and added the new truck and had them fax the required information to the dealer. I call my salesperson about 40 minutes ago and he says that he would prefer that I come tomorrow to pick it up because he is working with another customer right now. I asked him what he actually needed to do. I have my check in hand. All I need to do is go down there and sign it.
He tells me that he has to get the lot monkeys to prep the truck, make sure all the paperwork is done. Ok, that is fine. None of that requires his undivided attention. He then explains to me that he is working with another customer who wants to go home with their car tonight but it is requiring a lot of his attention because they have to get confirmation of their loan sent in and still they have to get insurance.
I asked him, "You would rather blow me off, with my check in hand till tomorrow and help those people who you don't even know if they are certain to get everything squared away?"
He replies, "Actually tomorrow would be better."
I couldn't believe the words that came out of his mouth!
I told him that I wanted it tonight. He said he would get it started. The last thing I told him was, "Make sure it happens."
If he calls back with some excuse about not being able to get it preped, I am going to tell him to either have it ready tonight, have it ready tomorrow at $1500 less, or no sale.
I am fuming! I can't get over the fact that he would sacrifice a sure sell over helping some other people who it is going to require hours more work. I understand being helpful but, come on, how much hands on does he have to be with finishing with me?!
What do ou guys think about this.
Fair Warning: This is a bit of a griping session.
My Titanium 2006 Limited V8 4wd was at the Auto processing center last Thursday when I told the salesperson that I was going to buy the truck. It finally arrived on the lot today sometime between 10a and 1p. I got off work and came home. I called my insurance company and added the new truck and had them fax the required information to the dealer. I call my salesperson about 40 minutes ago and he says that he would prefer that I come tomorrow to pick it up because he is working with another customer right now. I asked him what he actually needed to do. I have my check in hand. All I need to do is go down there and sign it.
He tells me that he has to get the lot monkeys to prep the truck, make sure all the paperwork is done. Ok, that is fine. None of that requires his undivided attention. He then explains to me that he is working with another customer who wants to go home with their car tonight but it is requiring a lot of his attention because they have to get confirmation of their loan sent in and still they have to get insurance.
I asked him, "You would rather blow me off, with my check in hand till tomorrow and help those people who you don't even know if they are certain to get everything squared away?"
He replies, "Actually tomorrow would be better."
I couldn't believe the words that came out of his mouth!
I told him that I wanted it tonight. He said he would get it started. The last thing I told him was, "Make sure it happens."
If he calls back with some excuse about not being able to get it preped, I am going to tell him to either have it ready tonight, have it ready tomorrow at $1500 less, or no sale.
I am fuming! I can't get over the fact that he would sacrifice a sure sell over helping some other people who it is going to require hours more work. I understand being helpful but, come on, how much hands on does he have to be with finishing with me?!
What do ou guys think about this.
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:beer: Kudos to have a super low mileage truck! :bigok:
