The answer is about 500 yards.

[ChloroFiend]

Glad everything worked out for you.

Did they offer you free lifetime oil changes with the new truck? :jump:
sorry... I had to...

Sounds like he had lifetime oil changes on this one already :drum:

 

[4RunRunFun]

I just got a great deal on a 2015 Black TRD Pro with about 10,000 miles on the clock for a song!!! Downside I have to fly to Texas to pick it up, but the dealer said their polishing it up and doing a quick oil change for me!

Pretty stoked!


:wink2:

It will actually be ready for sale in about 2 weeks. I should probably post it somewhere.

 

[BigredTEX]

Hope you get this horrible situation resolved to your satisfaction OP.

Kinda a side note, but I wonder if the significant damage in essentially the time before the low oil pressure light came on is attributable to the 0w-20 oils they are using these days. I get why they use stuff, VVT and mileage, but in these instances it's detrimental.

In the early 1990's I used to race a M3, and blew an oil cooler line on the straight at Lime Rock, effectively dumping the whole sump--the engine was redlined when it happened. I was using M1 20w-50. I shut it down, and coasted to the outrun with the clutch in. Towed the car home, did a full teardown of the engine and surprisingly only the #4 crank bearing needed replacement. High viscosity oil saved my bacon. Not advocating changing weights in the T4R in any way.

It also seems odd that the oil pressure warning light did not come on sooner. In my FJ, if the filter cartridge was not filled after an oil change, it used to come on right away on start up, before extinguishing itself.

I'm just catching up on this thread from this morning (I already know how it turns out) and I realize there are several more pages to read, but wanted to comment on a point brought up by turdpro and @wfo9. A friend has a Camry that had an oil pump failure and toasted his engine before getting any indications of trouble. By the time the dash lit up and the engine died it was all over - time for a new engine. There was no other indication of trouble.

Just an observation that is appearing to be common to Toyotas.

 

[Jeremy556]

I'm just catching up on this thread from this morning (I already know how it turns out) and I realize there are several more pages to read, but wanted to comment on a point brought up by turdpro and @wfo9. A friend has a Camry that had an oil pump failure and toasted his engine before getting any indications of trouble. By the time the dash lit up and the engine died it was all over - time for a new engine. There was no other indication of trouble.

Just an observation that is appearing to be common to Toyotas.

Mine has an oil pressure warning light. I watch it as it takes a couple seconds to go out after an oil change.

 

[Phoenix4R]

Firing the mechanic is wrong. Everyone makes mistakes. Yes if his history dictates it fine but for a first mistake, I dont think so. I have seen many of these big screwups in my years and never once saw a tech fired. Good luck, get a new truck.

Mechanics don't usually change oil. It's usually a "lube tech" who's typically 17 years old and making $10/hr.

 

[Trail14]

New rig? Pics, or it didn't happen. :ranger:

 

[20DYNAMITE07]

See if they'll put a Chevy or Ford crate motor in it.

The Boss 302 would be my choice.

Nahhhh...

Hook me up with a 4.5L 1VD-FTV V8 Turbo-diesel and 6-speed automatic transmission out of a Land Cruiser, thanks :yo:

 

[20DYNAMITE07]

Sounds like he had lifetime oil changes on this one already :drum:

 

[PitbullRescuer]

Glad it worked out OP. Sucks that it happened but you handled it well and are well deserving of the good outcome.

 

[Ski_bum]

Very impressive. Someone actually owned up to what they did and fixed the issue. A good guy dealer!

 

[delloro]

...you're due some money for diminished value. ...

last time I looked that up, courts did not recognize diminished value as recoverable damages. if you have seen differently, I would be interested in seeing it too.

 

[delloro]

Good. I was going to suggest that EVERYONE on this thread call their service department and let them know of this story. Minus any specific names of course. Bad publicity across the country ... not so good.

so maybe we can send them an email telling them we heard they did the right thing and thanking them.

OP do you have an email addy?

 

[LandCruiser]

last time I looked that up, courts did not recognize diminished value as recoverable damages. if you have seen differently, I would be interested in seeing it too.

If they buy back the truck for destroying it the way of going about it will either be some book value (dealers always claim to use the one you didn't research because the are lying shit asses) or purchase price (like Lemon Law with some deduction for usage while you had the vehicle).

Both numbers will be close to each other.

 

[BOVADS]

I love how nobody in this thread ever admits to making a mistake at their job that cost the company money.
We all make mistakes. I would have been fine with a new shortblock, heads and cams. Chances are the cams seized before anything else.

I also find it funny how you guys constantly bag on and factory trained technicians and act like your "so much better" at turning wrenches,and diag'ing phucked up concerns, until you work flat rate, perform warranty repairs, and support family doing it, shut your pie hole..


Jus sayin...

 

[LandCruiser]

I love how nobody in this thread ever admits to making a mistake at their job that cost the company money.
We all make mistakes. I would have been fine with a new shortblock, heads and cams. Chances are the cams seized before anything else.

I also find it funny how you guys constantly bag on and factory trained technicians and act like your "so much better" at turning wrenches,and diag'ing phucked up concerns, until you work flat rate, perform warranty repairs, and support family doing it, shut your pie hole..


Jus sayin...

So, what's your solution?

Let the tech keep his job and bill him the cost of replacing the vehicle?

 

[philsey]

I want to report that Lee Odin(GM) and Toyota of Lewisville, TX gets an A+ for customer service. Yes their lube tech screwed up but they stepped up to the plate and made everything right in my book. They are replacing my 2015 Black TRD with a 2016 Magnetic Gray Metallic TRD. They did try to sell me on an engine replacement and talked depreciation because I had off-road racing stripes from my off-road adventures. I held firm and they came around and we agreed on an even swap. I will give them nothing but praise for doing the right thing.

Very pleasantly surprised to read this. I don't think many of us expected this great outcome. An even swap is exceptionally generous ... I would have expected them to have asked for a couple thou' in trade.

I am hugely impressed with your dealer - they owned the problem and didn't jerk you around for weeks either.

Interesting to see what they do with your old one.

 

[BOVADS]

So, what's your solution?

Let the tech keep his job and bill him the cost of replacing the vehicle?

Put a new motor in it and get on down the road. You act like its a f****ing
Bugatti.
The motor is hurt not the entire truck.
The dealer gave him a new one so they didn't keep paying for it in the long run with the "ever since.." problems he may have. Yeah they lost money, put him in a new vehicle, they will slap a junk yard motor in blown up one and sell it "non-the-wiser"

I've been I tech for 20+years at dealers, independents, and now a huge fleet company. Did I ever forget oil? No, not yet. Have I scattered a brand new motor all over the shop floor? Yes. Was it my fault , yes. Did it cost me my job? No.
I'm not the best tech in the world and will never claim to be. But I'm also not the worst, or like to think I'm not.
As the saying goes...
"I have to fix my mistakes, Doctors get to bury theirs.."

If I was the OP I would continue doing business with that dealer knowing they took car of him.

Just my .02$

 

[LandCruiser]

Put a new motor in it and get on down the road. You act like its a f****ing
Bugatti. The motor is hurt not the entire truck.
The dealer gave him a new one so they didn't keep paying for it in the long run with the "ever since.." problems he may have. Yeah they lost money, put him in a new vehicle, slap a junk yard motor in blown up one and sell it "non-the-wiser"

I've been I tech for 20+years at dealers, independents, and now a huge fleet company. Did I ever forget oil? No, not yet. Have I scattered a brand new motor all over the shop floor? Yes. Was it my fault , yes. Did it cost me my job? No.
I'm not the best tech in the world and will never claim to be.
As the saying goes...
"I have to fix my mistakes, Doctors get to bury theirs.."

If I was the OP I would continue doing business with that dealer knowing they took car of him.

Just my .02$
H

So, you can guarantee that you can install a new Toyota engine, all the engine management and computer hardware, wire it up correctly, and have it work as well as it did from factory in less than optimal conditions at dealer shops that aren't designed for engine building at a time when engine installations/swaps are almost NEVER done and most techs engine experience is working in their spare time on 20-30 old vehicles that have no computer systems?

My Toyota dealers couldn't install a TRANSMISSON without ****ing up the transfer case... hell, they can't even rotate the tires without losing a nut or two and then return the truck to me with one missing and hope I don't notice.

Sorry that your job requires accountability. Maybe you can try to become a physician and see how far you get by burying your mistakes.

 

[BOVADS]

So, you can guarantee that you can install a new Toyota engine, all the engine management and computer hardware, wire it up correctly, and have it work as well as it did from factory in less than optimal conditions at dealer shops that aren't designed for engine building at a time when engine installations/swaps are almost NEVER done and most techs engine experience is working in their spare time on 20-30 old vehicles that have no computer systems?





Huh? Engine swaps almost never done? There are more motor builds going on than you think.
Why swap all the engine management controls and computer equip, they aren't oil lubricated. Coils , sensors, and wiring harness's are easily swapped.



My Toyota dealers couldn't install a TRANSMISSON without ****ing up the transfer case... hell, they can't even rotate the tires without losing a nut or two and then return the truck to me with one missing and hope I don't notice.

Sorry that your job requires accountability. Maybe you can try to become a physician and see how far you get by burying your mistakes.

I am held very accountable for my job, and like to think I've done a good job so far as I've never been fired..
The motor I blew up, I paid for.

 

[kpinthebay]

If youre not satisfied, i would make my next step to be track down the actual owner of the dealership. Pen a letter to him/her, and im sure the wheels start spinning much faster from there.