Got my grill in. My letters where in a torn open envelope on the bottom of the box. Many of the letters are scratched as a result. The upper grill's top two mounting points for the radiator cowl need to be drilled out because the push clips won't fit. My kit did not include extra 3m. I had to go buy a roll so I can reinstall some of the crookedly applied letters.
First seller on ebay carmodshome (same paypal account as cartrims) sent inaccurate shipping info telling me to wait 7 days for it to update as it was being shipped from china, only to find out it was on it's way back to warehouse in kentucky and not china. Apparently UPS made a mistake and returned it which I could have caught if I had the proper tracking to begin with. Instead of fixing it for 3 or 4 days went back and forth via email telling me I had to call UPS (even though I can't change a shippment I didn't directly pay for). I got fed up after the first email response and asked for a refund very clearly in each email response (which was ignored every time until I caps locked and added a bunch of exclamation points 3-4 days/responses later). I reordered with cartrims right after only to discover the paypal was the same account. I payed 7 extra the second time.
Overall experience was sub par. Took over a half a month from my first order on Feb 20th. Too bad tho because it's mostly a good product. I will only recommend it to people with a grain of salt. I guess they price it so low because they spend no money on logistics.