I usually try to refrain from posting in threads that are over a year old unless I'm adding something to the conversation. But damn, I hope you don't make it a habit talk to your potential "customers" this way no matter what their vehicle knowledge may be. :wtf:
I'd expect better from someone trying to run a business in this industry. That's all. And I sure would hope that someone selling products has more knowledge than the consumer.
The comment on this thread was done a year before I even thought of opening my own company. To answer your question, no I do not talk to customers this way, the lack of knowledge and a good resource in the community is one of the reasons we opened.
Finding shops that are knowledgeable and willing to help the Toyota community are hard to find sometimes(around here especially). Around here if you don't drive American trucks or suvs shops won't hardly touch it, or even worse mess something up trying to work on it.
The OP even admits that it was a stupid question, even before I posted. Thus, me joking with what I said. I know finding tone in text is very hard, but if you knew me personally, you would know being mean is not me. Im sorry what I said not directed towards you offended you enough to bring up an old thread.
Feel free to ask any of my past and/or current customers how I conduct business. Everyone of them have nothing but good things to say. Fell free to check out all of my posts, here and especially on FB among the many different groups, I'm an active positive presence answering questions left and right, being helpful.
And to the OP (if you are still active on here), if I rubbed you the wrong way also, I'm sorry.
Merry Christmas
Happy New Year
Josh