What would you do?

[tranny Frank]

Do Nothing ?

You've got to be kidding about this, right? You're talking about millimeters here. What if it was an honest mistake in measuring the pads? And even if it wasn't an honest mistake, it certainly wouldn't be considered fraud. How do you know that the 2nd dealership didn't mis-measure the pad thickness?

What you should do is nothing. Just don't use the first dealer if you have no faith/trust in them. Trying to take action beyond that is futile.

What, ? Do nothing, just get hosed, !!! sure thats a put the head in the sand and take it,

sure he has no case, no recourse, the dealership has the whoops dumbass tech card to pull,

That doesnt mean tech Jockey has to take it, If in fact the pads are a lot thicker than the first dealership mentioned, @ least Tech Jockey should pin em down and get them to pull the Stupid card out,

And they may offers some pirk free oil change some lil tidbit, but then again may not want them to do even that,

Give em hell Tech Jockey, you aint gonna get anywhere, but still ,, Do nothing is not the answer either ,

 

[tranny Frank]

Taking Milimeters, ??

You've got to be kidding about this, right? You're talking about millimeters here. What if it was an honest mistake in measuring the pads? And even if it wasn't an honest mistake, it certainly wouldn't be considered fraud. How do you know that the 2nd dealership didn't mis-measure the pad thickness?

What you should do is nothing. Just don't use the first dealer if you have no faith/trust in them. Trying to take action beyond that is futile.

Keep a eye on this guy, might be a Toyota sales rep, Honest mistake, sure sure,

Saying the pad is less then this thick *

When its this thick ***

Hmm, Look I know they have the Stupid card and it always boils down to that, and maybee it aint even the tech, telling tech Jockey he needs brakes,

Might be the middle man Service writer, if Tech jockey gets in there and starts pointing @ his paper work and pointing @ his thick brakes, the Tech will point the finger or pull the stupid card,

Rixxer How many Stupid cards do you have left ??? I think your running out !@!

 

[DocMT]

What, ? Do nothing, just get hosed, !!! sure thats a put the head in the sand and take it,

sure he has no case, no recourse, the dealership has the whoops dumbass tech card to pull,

That doesnt mean tech Jockey has to take it, If in fact the pads are a lot thicker than the first dealership mentioned, @ least Tech Jockey should pin em down and get them to pull the Stupid card out,

And they may offers some pirk free oil change some lil tidbit, but then again may not want them to do even that,

Give em hell Tech Jockey, you aint gonna get anywhere, but still ,, Do nothing is not the answer either ,

Okay, so he goes back to the dealership crying like a 12-year-old. Great. Then what?

What's the point in that? If you don't trust the dealership, don't go back there. Plain and simple. Plenty of grown-ups know how to handle a situation like this already.

 

[DocMT]

Keep a eye on this guy, might be a Toyota sales rep, Honest mistake, sure sure,

Saying the pad is less then this thick *

When its this thick ***

Hmm, Look I know they have the Stupid card and it always boils down to that, and maybee it aint even the tech, telling tech Jockey he needs brakes,

Might be the middle man Service writer, if Tech jockey gets in there and starts pointing @ his paper work and pointing @ his thick brakes, the Tech will point the finger or pull the stupid card,

Rixxer How many Stupid cards do you have left ??? I think your running out !@!

LOL...I don't work for Toyota. I actually used to work for Toyota as a tech though. Let me tell you how it works in the real world:

When you have the wheels pulled (for any reason) you're supposed to ESTIMATE (this is a key word, so pay attention) the remaining pad life and report it to the service advisor. This becomes part of the service records for the vehicle. There's absolutely no requirement to pull out a machinist's ruler (which is what would normally be used if a tech wanted to make an accurate measurement) to measure the remaining pad thickness.

I'd normally just report that the pads had XX% remaining. If the pads looks about 50% depleted, then I'd say there was 50% pad life remaining. It's not an exact science. The fact that the two dealerships mentioned in this thread actually provided measurements is something that can cause all kinds of problems, as evident from this discussion. You're much better off just estimating remaining pad life and leaving it at that.

 

[Rix]

Gotta dissagree.
Todays world needs to be more accurate than that.

that stupid little guage makes things simple.

If everyone actually measure the pads or shoes (as we're required to do, for the sake of accuracy) then things go much smoother.

 

[tranny Frank]

Estimate.

LOL...I don't work for Toyota. I actually used to work for Toyota as a tech though. Let me tell you how it works in the real world:

When you have the wheels pulled (for any reason) you're supposed to ESTIMATE (this is a key word, so pay attention) the remaining pad life and report it to the service advisor. This becomes part of the service records for the vehicle. There's absolutely no requirement to pull out a machinist's ruler (which is what would normally be used if a tech wanted to make an accurate measurement) to measure the remaining pad thickness.

I'd normally just report that the pads had XX% remaining. If the pads looks about 50% depleted, then I'd say there was 50% pad life remaining. It's not an exact science. The fact that the two dealerships mentioned in this thread actually provided measurements is something that can cause all kinds of problems, as evident from this discussion. You're much better off just estimating remaining pad life and leaving it at that.

Sure sure, estimate, the first dealers ship estimated that he needed brakes,
The tech estimated the wear to be less than 25 % and informed tech jockey That a brake job should be done,

So Tech jockey took it to a another dealership and they told him it was fine,
So now tech Jockey has to go back to the first dealership and get them To either pull the stupid card or in fact re measure the brakes,
According to Rix they have a "Special Tool " so it should be rather exacting,

So your saying dont even bother giving a exact measurement ?

What ? while I agree you dont have to get fancy its "Obvious" really is I mean just look @ it, again simple as this

New pad 100% lining ****
75% ***
50% **
25% *

So if you can see those little marks, you can also look at the pads, just as easy,

this **** is 1/2 inch
this *** is 3/8 inch
this ** is 5/16
This * is !/4

Oh but we got MM Hmm so it would be 13 MM
10 MM
8 MM
5.5 MM

 

[tranny Frank]

The gauge is nice

Gotta dissagree.
Todays world needs to be more accurate than that.

that stupid little guage makes things simple.

If everyone actually measure the pads or shoes (as we're required to do, for the sake of accuracy) then things go much smoother.

Nice Gauge Rixxer, Sure sure that does help, but after you use that gauge for Oh a couple years you can just eyeball and be withing oh 16th of a inch would you say ??

 

[DocMT]

LOL, dealership tech as paid flat rate. So time in money for them. Trust me, 9 out of 10 dealership techs aren't going to waste time to measure pad thickness when they can just estimate it with a quick look at the pads.

It's funny how people think they know something who have never earned a living working as a mechanic/technician.

 

[jwyshrek]

Wow...nothing personal guys, but with all the implied experience here, I'm surprised that no one mention uneven pad wear.

I've worked on enough vehicles and done enough brake work to know that uneven pad wear does occur, not only between the 'inner' and 'outer' pads on a given caliper, but uneven wear can occur between the top and bottom of the pad...due to a faulty/worn out caliper...especially the single piston floating type.

Anything could have happened, but maybe both places are right (or wrong...who knows). If there was uneven pad wear and both places measured at different points, they could have gotten different thickness values.

 

[tranny Frank]

Good points,

Wow...nothing personal guys, but with all the implied experience here, I'm surprised that no one mention uneven pad wear.

I've worked on enough vehicles and done enough brake work to know that uneven pad wear does occur, not only between the 'inner' and 'outer' pads on a given caliper, but uneven wear can occur between the top and bottom of the pad...due to a faulty/worn out caliper...especially the single piston floating type.

Anything could have happened, but maybe both places are right (or wrong...who knows). If there was uneven pad wear and both places measured at different points, they could have gotten different thickness values.

Very Good points, Flat rate, is the guy even gonna pull the wheel ? or just peak in there ?
Uneven wear, different sides, you can only assume that the second dealership would have pulled the wheels and even removed the calipers and did a complete inspection, after all if somebody brings me a pile and says "Do the brakes" I pull the wheels and look @ it, if one side dont need em, pull the other ???? don need em here either ?? pull the back off , Hell dont need em here either ?

Crap I just wasted a half hour, oh well dont need brakes anywhere,

Gotta do some more digging Tech Jockey the second dealership would not have wasted their time inspecting it and turning it loose without sucking up a little gravy brake job,

Give em hell!!!

 

[tranny Frank]

Good points,

Wow...nothing personal guys, but with all the implied experience here, I'm surprised that no one mention uneven pad wear.

I've worked on enough vehicles and done enough brake work to know that uneven pad wear does occur, not only between the 'inner' and 'outer' pads on a given caliper, but uneven wear can occur between the top and bottom of the pad...due to a faulty/worn out caliper...especially the single piston floating type.

Anything could have happened, but maybe both places are right (or wrong...who knows). If there was uneven pad wear and both places measured at different points, they could have gotten different thickness values.

Very Good points, Flat rate, is the guy even gonna pull the wheel ? or just peak in there ?
Uneven wear, different sides, you can only assume that the second dealership would have pulled the wheels and even removed the calipers and did a complete inspection, after all if somebody brings me a pile and says "Do the brakes" I pull the wheels and look @ it, if one side dont need em, pull the other ???? dont need em here either ?? pull the back off , Hell dont need em here either ?

Crap I just wasted a half hour, oh well dont need brakes anywhere,

Gotta do some more digging Tech Jockey the second dealership would not have wasted their time inspecting it and turning it loose without sucking up a little gravy brake job,

Give em hell!!!

 

[Rix]

I'm flat rate.
I measure pads and shoes.
Just for this reason. If someone comes back and tells me another shop called me out, I can pull up the old R.O., show the measurements recorded, and what's on the car now.
As for uneven wear.... that's a possibility too. Sticking calipers and slide pins and yadda yadda can affect the measure ment in a short time as well.
We still check all the pads and shoes, to help stop this from happening.


Once again, one or the other of the shops is likely wrong.
Either one should be willing to re-inspect, SHOW the owner what's up, and go from there.

 

[tranny Frank]

3rd Shop?

I'm flat rate.
I measure pads and shoes.
Just for this reason. If someone comes back and tells me another shop called me out, I can pull up the old R.O., show the measurements recorded, and what's on the car now.
As for uneven wear.... that's a possibility too. Sticking calipers and slide pins and yadda yadda can affect the measure ment in a short time as well.
We still check all the pads and shoes, to help stop this from happening.


Once again, one or the other of the shops is likely wrong.
Either one should be willing to re-inspect, SHOW the owner what's up, and go from there.

Yep good point Rixxer, if the first shop clams up and wont reinspect good sign they know they are in the wrong,
Or better yet a third party ? Maybe Swhabs ?

And so it goes, as in anything Rixxer your shop is being called out on a entirely different matter and your clamming up,

Hiding

 

[Rix]

Why don't you leave other topics in other, threads, frank.
Or can you not restrain yourself?

 

[tranny Frank]

All the same

Why don't you leave other topics in other, threads, frank.
Or can you not restrain yourself?

Dishonesty,and or stupidity from Toyota Sales establishments, all the same to me , Brakes or grease or whatever,
Falls into the same section in my Book "BS" So When its all said and done Rixxer What do you think they will pull, for you ?

The Stupid Card, Theory #2, incapable of using the goop, might get on the brakes, so full circle, right back to the binders,

To much trouble educating and insuring the Job is done correctly,, Hell we have a problem here with a simple measurement ??

All the same,

 

[Trevloc]

after all this time... your name just clicked.

i always just thought you were a tranny named frank...

:roadkill:

 

[Pikeman]

Rix- please stop replying to the other party as he clearly just wants to personally attack you and Toyota dealership/ techs.

OP- they will either tell you the tech made an error or maybe they will show you how they measure/ estimate life remaining and sell you the job. Knowledge is power so have them show you and explain their shop methods. I also recommend picking up a repair manual and searching on here how to do some of the basic repairs like pad replacement. Will save you a lot of money and you will learn a lot more about your vehicle.

 

[Rix]

Rix- please stop replying to the other party as he clearly just wants to personally attack you and Toyota dealership/ techs.

OP- they will either tell you the tech made an error or maybe they will show you how they measure/ estimate life remaining and sell you the job. Knowledge is power so have them show you and explain their shop methods. I also recommend picking up a repair manual and searching on here how to do some of the basic repairs like pad replacement. Will save you a lot of money and you will learn a lot more about your vehicle.

Yup.
On both accounts.

 

[tranny Frank]

Supervise Dealer Marketing,

Rix- please stop replying to the other party as he clearly just wants to personally attack you and Toyota dealership/ techs.

OP- they will either tell you the tech made an error or maybe they will show you how they measure/ estimate life remaining and sell you the job. Knowledge is power so have them show you and explain their shop methods. I also recommend picking up a repair manual and searching on here how to do some of the basic repairs like pad replacement. Will save you a lot of money and you will learn a lot more about your vehicle.

Well Pikeman you dont seem to get the whole gist of things here, sure good advise telling him to buy a book,

Make sure the repair manual is not written by Toyota Sales, Knowledge is power , imparting false, knowledge is a means of power as well,

and the means by which Rixxer is brainwashed,

and you Pike man are not "Master of the Obvious" need to pay closer attention here
Rix- please stop replying to the other party as he clearly just wants to personally attack you and Toyota dealership/ techs.

While you dont realize I am merely deprogramming Rix, he is just a victim,
and hell yeah I am after Toyota sales, and not all dealerships mind you,
not all, must not be paying attention or able to afford to Pikeman, some Toyota dealerships will give you good advise,

However we have the "Supervise Dealer Marketing," aspect of Toyota motor sales, that infultrate and confound baffle and brainwash poor Rixxer,

I really do feel sorry for Rixxer, and not attacking him @ all, Merely deprogramming, constant unrelenting attack of the Toyota sales Asshools that trained him

Be clear Pike man, Do you Understand ?

 

[scenic-seeker]

eace:
So educational and entertaining! The flame war was so intense, I think everyone missed what Dous posted. I got a big laugh out of it, perfect timing.
Has anyone noticed that Techjockey who started this hasn't been heard from in 3 days. I wonder what he's going to do and I hope we hear back from him. At the very least, he should buy each of you (Rix and tranny Frank) a beer. I might add tranny Frank and Rix so I show no favoritism.