Fellow Canadians, I'm wondering where you are buying your tepui rooftop tents? Most importantly, are you paying nearly double the advertised price on their American website? I really want an autana ruggedized but based on my research will cost me $3000!!!! I don't know about you, but I find this extremely troubling. Do they really think we have so much more money then Americans? Thanks in advance for the feedback.
where are canadians buying tepui RTT
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Intruder
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Most people I know who have an RTT around here bought them at the Gear Shop in Calgary. I haven't looked at pricing recently since I've had my RTT for a few years now, but between the currently lousy exchange rate, duty (made in China), brokerage fees, and freight costs you are going to pay significantly more than the advertised US price though I'm not sure if double is right. Keep in mind that when you order from an American shop they will only quote you the price of the tent plus shipping, then the brokerage, duty, and GST are billed to you by the freight company unless you self-broker. When you order from a Canadian shop the brokerage and duty they paid are factored into the retail price of the tent.
My personal experience from when I ordered my BajaRack direct is that freight costs skyrocket as soon as you cross the border into Canada which is why a lot of people in Calgary use the Montana Shipping Outlet, though that's obviously not as convenient for you.
My personal experience from when I ordered my BajaRack direct is that freight costs skyrocket as soon as you cross the border into Canada which is why a lot of people in Calgary use the Montana Shipping Outlet, though that's obviously not as convenient for you.
KiruxaT4R
New member
TEPUI just opened a branch in Vancouver so you can go on their website
Tepui Tents Canada
I have ordered Annex and some attachments from them. I gotta say though it took a WHILE! Maybe they are just setting up shop or it has to come from Santa Cruz Cali. first to them and then to you. Either way we have a Canadian branch now and that makes me happy for replacement parts etc.
A side point, their ladders are a bit of junk. The technology is good but in the last 3 years: I had to replace one whole ladder (the rungs wouldn't latch anymore making it impossible to set up tent; the bottom fit wear out quickly since they are under an angle when set up; 2 weeks ago the very bottom rungs step came out of its holder and is now at 30 degree when you step on it, this however I will drop into the tube with a new bolt)
Tepui Tents Canada
I have ordered Annex and some attachments from them. I gotta say though it took a WHILE! Maybe they are just setting up shop or it has to come from Santa Cruz Cali. first to them and then to you. Either way we have a Canadian branch now and that makes me happy for replacement parts etc.
A side point, their ladders are a bit of junk. The technology is good but in the last 3 years: I had to replace one whole ladder (the rungs wouldn't latch anymore making it impossible to set up tent; the bottom fit wear out quickly since they are under an angle when set up; 2 weeks ago the very bottom rungs step came out of its holder and is now at 30 degree when you step on it, this however I will drop into the tube with a new bolt)
Intruder
New member
That's not actually Tepui, it's North Shore Off Road probably just acting as a Canadian distributor for Tepui kind of like when OuiPack was billing themselves as ARB Canada.
This sort of thing is one of the reasons I went with an ARB tent. At the time I was looking for an RTT everyone around here had a Camping Labs tent and was raving about them. Then Camping Labs said they were looking into moving manufacturing to North America and soon after completely vanished. This left everyone with one of their tents without warranty service or a source for replacement parts. ARB on the other hand has been around for something like 30+ years and has some of the best warranty service I've seen in this industry. I managed to break the zipper on my tent cover and they sent me a whole new cover free of charge. When the signal housings on my ARB bumper melted they sent me two new ones, also free of charge. Both cases I had the replacements in my hands within a week. There might be other RTTs with more bells and whistles out there now like Treeline and Tepui, but if I was buying a new RTT today I'd go with ARB again.
KiruxaT4R
New member
Nonetheless its better than not having any Canadian distributor before.
The ladder, yes it is a weak point in the tent id say and yes its too bad that they cant just send free parts when they break. However, at least they are good enough to have the spare parts list that you can order from. Im 4th year into having my tent and overall id say TEPUI is very good.
However I do see you point. ARB is ARB cant argue with 30+ years of experience lol
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