14' radio presets clears very time engine turned off, please help.

[ar15kittykat]

My 14' trail non-nav radio all presets clears itself every time engine is turned off. Preset was working about for 1 month since I bought SUV new, then suddenly presets starts clearing itself. I've read manual, no help trouble shooting...

I've also reset my radio n general to default, but still not fixed. Maybe need trip to dealer?

 

[fourwd1]

Yeah, sounds like dealer time to replace a bad radio.

 

[limamike]

My 14' trail non-nav radio all presets clears itself every time engine is turned off. Preset was working about for 1 month since I bought SUV new, then suddenly presets starts clearing itself. I've read manual, no help trouble shooting...

I've also reset my radio n general to default, but still not fixed. Maybe need trip to dealer?

Nothing else is resetting? Like your clock, trip odometers, etc? If other things are resetting it could be an ECU or connection issue somewhere.

No matter what since the truck is so new definitely just take it back to the dealer and have them fix it.

 

[ar15kittykat]

Talked to dealer tech, sounds like bad radio they'll replace cause nothing else is resetting besides presets...