seLect said:
Word, what sites did they come from when you needed new replacements?
I've always purchased hid aftermarket kits from different sellers on ebay. (I like to try different sellers to see which kit I like the best.) Each time a ballast or bulb is faulty right out of the box, I've always just contacted the sellers I bought the kits from and had them send me a replacement part. Of course, they require me to send them the faulty part first, then they send the replacement part out.
However, different sellers on ebay sell different quality kits. Although most kits may look the same when advertised, the quality of each part can vary. So far, I've had good luck with this ebay seller:
hqz4321. Granted, I have had one or 2 parts fail right out of the box from him, but he's always been good to replace them. Also, the ballasts I've purchased from him were always SEALED from the inside (plastic dip on all the electrical).
However, many aftermarket ballasts are not sealed. Thus, if they get water in them and they are not sealed, you're SOL. You can unscrew the ballast cover to find out if they are sealed within or not. Even though they come sealed, I've always sealed them from the outside for double protection and peace of mind. Otherwise, if you'd rather not seal them, just mount them in such a way that water will have a hard time getting in them.
BTW, the above mentioned seller also sells everything from full kits, to just replacement ballasts and/or bulbs individually. Do a search by seller on ebay and seach by his name. You'll see everthing he carries.
Oh and as a disclaimer - I've always had good luck with him, but Buy at Your Own Risk.
seLect said:
Well instead of waiting for my Monday's appointment with my mechanic, I replaced the HID's with the stock's and I went to several shops in my city (Virginia Beach) and none of them can install HID's nor check to see if i have any issues. SAD 
I went to Pep boys, Auto zone, Advance Auto, some local auto shop but none of them can do it. :[
Yeah, good luck finding anyone around town to install an aftermarket HID kit for you. Most businesses prefer to steer clear of this type of work due to the liability issues they create. You're really better off doing it yourself and/or finding a friend to do it for you.
Oh and if you're inexperienced w/ HIDs, browse around (or join) the forums on HIDPlanet.com. Tons of HID info out there:
http://www.hidplanet.com/forums/