**4th gen cracked dash warranty replacement

[AndroT100]

I just spoke with Toyota...supposedly the "highest level of staff" that I could speak with about the possibility of an extension of the warranty extension, or some type of contribution from Toyota towards the replacement of my cracked dash pad.....

You guessed it....

No way, no how....their legal team makes "no exceptions" to the ending dates for the warranty extensions.

 

[kingofthehill]

I just spoke with Toyota...supposedly the "highest level of staff" that I could speak with about the possibility of an extension of the warranty extension, or some type of contribution from Toyota towards the replacement of my cracked dash pad.....

You guessed it....

No way, no how....their legal team makes "no exceptions" to the ending dates for the warranty extensions.

It sucks for us that didn't get it replaced, but Toyota did great on doing the replacements considering it is not a safety issue and in no way affects the performance of the vehicle. Most OEMs would have ignored the issue.

 

[Atlanta_man]

hit the 6 month mark since they ordered mine, no call yet...

 

[amheck]

hit the 6 month mark since they ordered mine, no call yet...

I went in June 2015. Still waiting........

 

[AuSeeker]

hit the 6 month mark since they ordered mine, no call yet...

I went in June 2015. Still waiting........

Have ya'll been checking at least once a month just to let them know you're still out there, I called and or stopped by every 2 weeks to check(pester them) just to make sure I wasn't forgotten, from the day I took my T4R in and they ordered the dash it was right at 3 months when they called me to set the appointment to bring it in for the R&R of the dash!!

Squeaky wheel get the gease is the way I see it, keep pestering them and they will get tired of you calling and it may rush things along!!

I heard/read of a couple of people that never checked back with the dealer after the inspection and found out the dash came in but was sent back because the dealer said they couldn't get in touch with the owner so they assumed the owner gave them the wrong contact info and never check back with them after numerous months so they sent the dash back or gave it to another person in line for a dash, another finally checked back with the dealer and found out the dash somehow never got ordered after the inspection and approval!!

 

[Atlanta_man]

good idea, will do
I went to a huge very busy dealership where no doubt some orders can get fogged

 

[rando]

VIN plate is not on the dash panel, it is on structure and just visible trough the dash opening window. They must of covered it up with something but I'm sure it still there.

Hmmm ... I guess I'll have to decide if I want to risk them taking it out again to correct whatever they did that covered it up, because it's definitely no longer visible.

 

[<<<<]

Sounds as they failed to transfer it then. Major mistake. You most certainly need that VIN plate there.

 

[bp1021]

I finally got mine replaced! It took almost 2 years. I called the dealership every month or so. It was a one day job, and they gave me a rental.

 

[Mabeldog]

I have the cracks in the same exact location.

Got my 05 v6 back today, from dealership, after doing the head gasket and saw this new chip and crack/slice.

They also did the center airbag sensor recall work. Not sure what they did there though. Do you need to take the dash off? It looks like it was hit with a razor blade or sharp screwdriver. It's right in my line of sight so I'm sure it's new.

I noticed it almost immediately and kept noticing it on the way home. Anyone find a good paint or something I could put on to make it less noticable?

Sent from my Moto G (5) Plus using Tapatalk

 

[AuSeeker]

Got my 05 v6 back today, from dealership, after doing the head gasket and saw this new chip and crack/slice.

They also did the center airbag sensor recall work. Not sure what they did there though. Do you need to take the dash off? It looks like it was hit with a razor blade or sharp screwdriver. It's right in my line of sight so I'm sure it's new.

I noticed it almost immediately and kept noticing it on the way home. Anyone find a good paint or something I could put on to make it less noticable?View attachment 301796View attachment 301797

Sent from my Moto G (5) Plus using Tapatalk

I'd take it back and tell them they need to fix it!!

 

[EVH_5150]

Warranty Enhancement Program – ZE6 (Part Replacement Available for ALL Phases)

Warranty Enhancement Program – ZE6 (Part Replacement Available for ALL Phases)

 

[EVH_5150]

Warranty Enhancement Program – ZE6 (Part Replacement Available for ALL Phases)

Warranty Enhancement Program – ZE6 (Part Replacement Available for ALL Phases)

 

[Buckaroo]

This was only good until 2017 or am I missing something?