Hi all,
First post to TR4 so please go easy on me. I have a 2012 Limited 4runner with the retracting running boards. About 4 months ago the passenger side board stopped retracting when the door was closed. I brought it to Toyota and they checked it out and couldn't figure why it wasn't going in. We figured some kind of faulty sensor was forcing to stay engaged. Then this week the other side started doing the same. They both retract when the car is placed in motion (forwards, backwards), just not as soon as the door is closed like before. One thing to add is that they do attempt to actuate, but then stay down as if something is in the way.
Thanks for any assistance you may have.
Kevin