brockeverly
New member
Ordered on the fifth, delivered this morning. Around a month from idea to install, and daily communication. BajaRack rocks!
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limamike
New member
Ordered on the fifth, delivered this morning. Around a month from idea to install, and daily communication. BajaRack rocks!
Hope to have mine soon.
brockeverly
New member
Lol its a sunroof insert Intruder and I had made for our utility racks. Baja is taking orders for them now.
brockeverly
New member
Got it on tonight. I must he-man bolts too tight because I had two break, had two break on the rack itself when I installed that as well so its probably me not the bolts. If you pop the sunroof up, it touches the insert. I would not recommend driving around with the sunroof up as a bump could easily crack it. I let John know, I am sure it will be fixed, but I do not really care because I don't drive around with mine popped up.
Anyway, some crappy photos for now. I will take better ones later.
Anyway, some crappy photos for now. I will take better ones later.
brockeverly
New member
Just taking the other two bolts off I broke them as well. I do not know what the hell is going on with these. Insert is in my spare room now sitting safely until I get the new bolts. Probably grab some grade 8 or 10.9 bolts so I do not run into this again. It is pretty difficult to say the least to snap these bolts without damaging the roof.
Word of advice for you guys that ordered these, watch the bolts very closely. The nut and bolt takes just a brief second to cross thread. I would probably also recommend getting some shorter bolts. They come with lock nuts, that could be why I keep messing them up, who knows.
Word of advice for you guys that ordered these, watch the bolts very closely. The nut and bolt takes just a brief second to cross thread. I would probably also recommend getting some shorter bolts. They come with lock nuts, that could be why I keep messing them up, who knows.
brockeverly
New member
Don't be so sure I wouldn't have broken yours too, I have a long history of that lolGOBI bolts > Baja bolts...
Not one of mine broke- and they all fit, perfectly.
Just sayin'.
Michigander
New member
I am thinking I should have had Baja convert a utility rack with lower upper hoop to mimic the gobi stealth. Would have taken less time and may have been less expensive too. Hmmmm...
I just figured a super custom change would have taken forever, but seeing the sunroof insert ship quick from conception to finished product has me wondering.
I just figured a super custom change would have taken forever, but seeing the sunroof insert ship quick from conception to finished product has me wondering.
characterzero
New member
GOBI bolts > Baja bolts...
Not one of mine broke- and they all fit, perfectly.
Just sayin'.
talk about over-paying for bolts! :hatsoff:
brockeverly
New member
Picked up some Grade 8 bolts (3/8" 16 x 1" for those that want to replace them). Braved the 106 degrees to put it on with the new hardware this afternoon. Much better, even with using my German Tq wrench :uzi:
Here are a few better photos. I stood on it while tightening the bolts down on the front, feels stout. I am really happy with the outcome. Don't mind the dirt on the rack, I did not feel like cleaning it for the pics.
Here are a few better photos. I stood on it while tightening the bolts down on the front, feels stout. I am really happy with the outcome. Don't mind the dirt on the rack, I did not feel like cleaning it for the pics.
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Antman
Elite Member
You get what you pay for. It seems like GOBI bashing is the latest fad on here, so by all means, jump in!:wow:
I agree 100% that GOBI's customer service, well, sucks. The product, however is outstanding. It's worth the money to pay for something that will last and is made well. I haven't heard one GOBI owner on this forum that isn't happy with the quality of their rack!
brockeverly
New member
I never say there product is bad, the ladder I have is fine. But, since when is it bashing to make known they suck at communication, shipping, and all other things aside from their product? I, for one, would really like to know if I was searching for a rack and a manufacturer I was considering was significantly slower and was so lacking on communication with their customers.
Antman
Elite Member
Point taken- so.....Baja Customer Service > all?
brockeverly
New member
LOL that really wasn't the point of this thread, just irony.
This thread really was to show off the sunroof insert they made for us after Intruder and I asked for one. It is pretty awesome when you ask for a product, the company R & D's it and has it on your vehicle within a month. John, Liz, and everyone else I have dealt with at Baja have been fantastic so they have earned my business for as long as I have vehicles they make products for, but that is another thread.
Antman
Elite Member
I agree with you there!
I hate to say it, but GOBI will not survive if they don't fix their customer service, and soon. That will be a shame, because they make a great product.
I know when I purchased mine through the first group buy, we all had the same issues, and it's NOT the wait.
Lack of communication, not returning calls or Emails, being told- "It'll be there tomorrow!", and still nothing in the mail with no explanation . They need to wake up before it's too late. One person handling customer service competently could save their company.
It says a lot about their product, that despite all that I still love it...
PLEASE LISTEN GOBI !!!!!!!
brockeverly
New member
That in and of itself was a driving factor in me buying the Baja. In my search I found the first group buy, which had all the same issues that RiDE's has. When I called for almost a week straight and never got a call back, emailed daily and never got a reply, I determined it was indeed an issue and moved on. I love my rack, so it worked well for me, but GOBI lost $1600+ on me because I went with another company. They eventually got $250 or so of it for the ladder, but that was a big headache for me. I want the HD struts, but I will not deal with them again. I wanted to give RiDE the business because I know he means well, but he can only be as good as they allow him to be, and I do not want ill feelings with a member here when its beyond their control.
