TRDSmokedU
New member
I contacted Toyota and provided them details about the fuel mileage comparisons conducted by consumer reports concerning the GX460 and the new 4Runner.
My e-mail to Toyota:
I love the looks of the new 4Runner. I am still not sure why the V8 is not an option. I would love to have a Sequoia or Tundra but they won't fit in my garage and the price for a loaded one exceeds my expenditure. I am not sure if you're aware, but consumer reports allows consumers to compare models. If you compare the heavier GX460 to the 4Runner, consumer reports got an observed fuel economy of 12/24 for both vehicles. Additionally, after 150 mile trip consumer reports found the GX460 overall mileage at 17, while the 4Runner's was 18. If you factor the 4Runner is 505 pounds lighter adding the 4.6 V8 with the six speed transmission would benefit greatly for those who need V8 power but don't need the 5.7. Please consider this for the 4Runner.
Toyota’s Response:
We appreciate your feedback about wanting a V8 in the 4Runner because the only way we know what our customers are looking for is when they tell us, as you have. We try to scope our customers out in advance, by researching the market, conducting interviews, surveys, focus groups and doing our homework, but there's no better source than a Toyota owner who takes the time to tell us like it is.
We can't guarantee that a change will be made to offer a V8, but if it were, it would be driven by just this sort of honest communication.
Thank you for taking the time to let us know about your research with Consumer Reports.
We have documented your email at our National Headquarters where it is available for review by management and the appropriate departments. If we can be of further assistance, please click on the following link, Toyota Help, to contact us.
Sincerely,
Kym Wilson
Toyota Customer Experience
Now I have sent a similar e-mail before. This is the first time I received a response where they are considering customer’s input. Originally, they said the V8 would not be offered but from the context of the e-mail it looks like they may be considering it after discovering the 4 cylinder was a complete waste of time. I would love the 5.7 but I know if a V8 is going to be offered it will be the 4.6. Anyway, I included the link to contact Toyota. Please those who desire a V8 send an e-mail to Toyota and tell how you feel. You have to register but it takes a few minutes.
Support Login
Ryan
My e-mail to Toyota:
I love the looks of the new 4Runner. I am still not sure why the V8 is not an option. I would love to have a Sequoia or Tundra but they won't fit in my garage and the price for a loaded one exceeds my expenditure. I am not sure if you're aware, but consumer reports allows consumers to compare models. If you compare the heavier GX460 to the 4Runner, consumer reports got an observed fuel economy of 12/24 for both vehicles. Additionally, after 150 mile trip consumer reports found the GX460 overall mileage at 17, while the 4Runner's was 18. If you factor the 4Runner is 505 pounds lighter adding the 4.6 V8 with the six speed transmission would benefit greatly for those who need V8 power but don't need the 5.7. Please consider this for the 4Runner.
Toyota’s Response:
We appreciate your feedback about wanting a V8 in the 4Runner because the only way we know what our customers are looking for is when they tell us, as you have. We try to scope our customers out in advance, by researching the market, conducting interviews, surveys, focus groups and doing our homework, but there's no better source than a Toyota owner who takes the time to tell us like it is.
We can't guarantee that a change will be made to offer a V8, but if it were, it would be driven by just this sort of honest communication.
Thank you for taking the time to let us know about your research with Consumer Reports.
We have documented your email at our National Headquarters where it is available for review by management and the appropriate departments. If we can be of further assistance, please click on the following link, Toyota Help, to contact us.
Sincerely,
Kym Wilson
Toyota Customer Experience
Now I have sent a similar e-mail before. This is the first time I received a response where they are considering customer’s input. Originally, they said the V8 would not be offered but from the context of the e-mail it looks like they may be considering it after discovering the 4 cylinder was a complete waste of time. I would love the 5.7 but I know if a V8 is going to be offered it will be the 4.6. Anyway, I included the link to contact Toyota. Please those who desire a V8 send an e-mail to Toyota and tell how you feel. You have to register but it takes a few minutes.
Support Login
Ryan