There is a tab that you can use to disengage the cage cover, a locking latch. The issue that I had was trying to use my fingers to remove the bulb.........fingers are too big to grab the bulb and worse when I used latex gloves as I could barely get a tip to grip on to. Anywho, found a much easier solution for me. Remove the two screws at bottom of glove box and remove the entire glove box by sliding up and out. The bulb is in an actual 'cage' that is held in place by two tabs at either side of the cage hinge & locking tab. Pry out with a flat screwdriver and the entire cage will pop out and you can then disengage from the white wire harness that powers it from the back. My fingers would never get a grip on that bulb and I felt that if I used the pliers I was going to break it.