Any trouble getting it to release (open?)?? Sometimes they just get really grungy and don't operate correctly. Have you tried just a good cleaning and lubrication? Mine was struggling a bit to close (didn't have it pop open though). I scrubbed the latch mechanism with an old toothbrush and hosed it down with silicone. So far it seems to close/open much easier and is quieter. I don't think the motor struggles as much.
Negative, my issues are with the hatch staying closed. I would close it, hear the motorized mechanism close it, but when I get in the light indicator is on. I walk back and can grab and lift the hatch as if it was never closed.
Sent from my iPhone using Tapatalk