blizzardpearl
New member
I have been lurking here since early January after ordering a Blizzard Pearl Limited at the local dealership. Ordered all loaded up minus the third row seats.
Now to give a little background and set the tone, my wife is in the auto industry and is a comptroller for a major dealership chain in NJ. However, the chain has all domestic makes. She knows the GM @ the local Toyota dealership and some of the sales people that have worked for her dealership are at the Toyota dealership as well. So with that stated, we trust the information we get from them.
About two weeks ago we get a call from the GM at the dealership and he tells us our vehicle is due to be delivered in two weeks. A week after the initial verbal promise of delivery date no vehicle.
I call the dealership to get a status report and they say that they are going to call the zone representative and find out what the story is. I think to myself, here we go! Yesterday the GM calls us and tells us the vehicle is in the port and call him back today and he will have more information. I call today and he states that he has bad news. Toyota is having problems with the NAV systems (which are installed at the port) and it is on hold at the port and Toyota will not release the vehicle until the issue is resolved. He is not sure if it hardware or software but there is a problem. He states that Toyota expects to have the vehicle delivered by 4/26.
Has anyone heard of or aware of this problem?
Now to give a little background and set the tone, my wife is in the auto industry and is a comptroller for a major dealership chain in NJ. However, the chain has all domestic makes. She knows the GM @ the local Toyota dealership and some of the sales people that have worked for her dealership are at the Toyota dealership as well. So with that stated, we trust the information we get from them.
About two weeks ago we get a call from the GM at the dealership and he tells us our vehicle is due to be delivered in two weeks. A week after the initial verbal promise of delivery date no vehicle.
I call the dealership to get a status report and they say that they are going to call the zone representative and find out what the story is. I think to myself, here we go! Yesterday the GM calls us and tells us the vehicle is in the port and call him back today and he will have more information. I call today and he states that he has bad news. Toyota is having problems with the NAV systems (which are installed at the port) and it is on hold at the port and Toyota will not release the vehicle until the issue is resolved. He is not sure if it hardware or software but there is a problem. He states that Toyota expects to have the vehicle delivered by 4/26.
Has anyone heard of or aware of this problem?
