New Car Shipping - Toyota WTF

[ruhrohh]

I currently have 2 cars under deposit, same color, same trim, almost the same price.

They were both supposed to be ready for delivery last week.

Car #1: arrived in the US 6/20, slated to go through processing, port inspection 6/28, arrive at dealership first week of July. The ETA date to the dealership since, has been pushed back a full 2 weeks, now showing 7/19-7/27.

Car #2: slated to arrive in the US 6/28, go through processing at the port 7/5, arrive at dealership the following week, ready for deliver weekend of 7/14. Port arrival was then delayed until 7/10, the 7/12, and now the ETA says Unavailable in the dealer system.

We've been out of a car for an entire month now and we expected to have one truck in our possession, but here we are still waiting and neither dealership can tell us rhyme or reason why it's taking so long. Anyone else deal with something similar? It's too late to find a different car and my wife is pretty set on a Lunar Rock so finding anything that's on a dealer lot is going to be next to impossible.

 

[fkheath]

Are there any port installed options such as TRD skid plate, roof cross bars, etc? If those have run out of stock, the vehicle can be delayed at the port until they get more stock from the supplier. That exact thing happened to my 4Runner when they ran out of the TRD skid plates. The window sticker will show those; your dealer should have a PDF copy of the window sticker since those are produced when the car is manufactured.

Second possibility is a factory hold. If a possible production problem occurs or a suspected faulty component was installed, the vehicle will be held at the port until the problem gets sorted out. That does not happen often with the 4Runner for most problems have been sorted out over time, but it is common problem with the RAV4. Some of those factory holds can last for some time, so be patient.

 

[ruhrohh]

Are there any port installed options such as TRD skid plate, roof cross bars, etc? If those have run out of stock, the vehicle can be delayed at the port until they get more stock from the supplier. That exact thing happened to my 4Runner when they ran out of the TRD skid plates. The window sticker will show those; your dealer should have a PDF copy of the window sticker since those are produced when the car is manufactured.

Second possibility is a factory hold. If a possible production problem occurs or a suspected faulty component was installed, the vehicle will be held at the port until the problem gets sorted out. That does not happen often with the 4Runner for most problems have been sorted out over time, but it is common problem with the RAV4. Some of those factory holds can last for some time, so be patient.

For the car that's currently landed and waiting on, there's a good amount of port installed options, I'm hoping that's not the case with out of stock items. There's nothing on here that I can't live without. It's just very annoying since we're down to 1 working car in our household and State Farm stopped paying for our rental because of their BS policy (long story).

Not sure what's going on with the car that still hasn't arrived at port.

 

[Salvo Jimmy]

Not sure what's going on with the car that still hasn't arrived at port.

The ship it is on likely has been delayed. Could be mechanical, longer offload in a port along the way, etc

 

[ScoMey]

... In addition to the aforementioned delays at the port of entry, most all imported vehicles are shipped by rail from the ports of entry to distribution centers around the country. Once loaded onto a railcar at the port of entry, it can take several days or even weeks to be delivered to the distribution center nearest your dealership, depending on other rail traffic, etc.. Then, it has to wait at the local distribution center to be loaded onto a truck and delivered to the dealership. In other words, there are all sorts of potential delays in between the port of entry, and your dealership. Last fall I ordered a new Lexus GX in early October, with expected delivery in mid-November... I finally took delivery on January 2nd due to various holiday-related railroad delays and a shortage of truck transport drivers. An estimated delivery date is just that - estimated.

Hope you don't have to wait much longer, but don't be surprised if it ends up taking a lot longer than expected.

Good luck.

 

[Kennethberrys]

Oh man, your car shipping odyssey sounds like a saga for the ages! I can practically feel your frustration through the screen. Waiting on not one, but two cars? That's like a double whammy of patience testing.Honestly, I totally get your pain. Remember when I was in a similar boat last year? The anticipation was killing me! It's crazy how time flies when you're carless.Have you ever considered heavy equipment hauling services? I stumbled upon this gem of a guide at https://comparethecarrier.com/blog/best-heavy-equipment-hаuling/ – it might offer some interesting options to explore.

 

[Deuxdiesel]

I'm sure it's frustrating, but you may have to pony up and rent something short-term. You are not paying for or making payments on the new ones yet, so it might be unavoidable to have to do this. I'm not making light of your situation, but ordering 90-100K worth of specifically optioned imported cars tells me that you probably have the means to figure out a stop gap measure until they arrive.

 

[robusto92]

Delivery Port Problems

I'm in a similar boat, my 4 Runner has been "Processed" at the Port since 7-3-2023. The dealer cant tell me anything other than that. At this point I wonder if my ORP is damaged in some way. I hope it is not waiting on a part or something. Most of the ones I have seen come thru have several of these items. Unless it is something in the wilderness package. I did not order it this way but the OE is

MR Power Tilt/Slide Moonroof 630.00
QD Keep It Wild Savings -750.00
81. Wilderness Package 494.00
D8. Hitch Ball Mount 65.00
DK. Owner's Portfolio
LN. High Performance LED Fog Lights - Black 185.00
NA. Dual USB Power Port Charger Front 129.00

 

[Durango Dave]

I'm in a similar boat, my 4 Runner has been "Processed" at the Port since 7-3-2023. The dealer cant tell me anything other than that. At this point I wonder if my ORP is damaged in some way. I hope it is not waiting on a part or something. Most of the ones I have seen come thru have several of these items. Unless it is something in the wilderness package. I did not order it this way but the OE is

MR Power Tilt/Slide Moonroof 630.00
QD Keep It Wild Savings -750.00
81. Wilderness Package 494.00
D8. Hitch Ball Mount 65.00
DK. Owner's Portfolio
LN. High Performance LED Fog Lights - Black 185.00
NA. Dual USB Power Port Charger Front 129.00

Wow I feel your pain :wow: My lunar rock ORP with KDSS and moonroof arrived at the port of Long Beach 7/31 and it's still being "processed" with no port installed accessories - a guy in Albuquerque said after his 4Runner without any port installed accessories was processed on 7/15 it sat in Long Beach for three more weeks waiting to be loaded on the train! :crybaby:

What's in the Wilderness package?

 

[FoxtrotRomeo]

What's in the Wilderness package?

Not much it seems - but likely is all port installed. I don't think the cargo tray is the "slide-out" option.

 

[like2lean]

Anyone else having trouble with the toyota tracker? I keep getting an "oops, problem" message with any vin I try.

 

[Durango Dave]

Not much it seems - but likely is all port installed. I don't think the cargo tray is the "slide-out" option.

Actually it does look like the wilderness package includes a slide-out cargo tray :clap2:

2023 Toyota 4Runner Accessories Packages

 

[fkheath]

Actually it does look like the wilderness package includes a slide-out cargo tray :clap2:

2023 Toyota 4Runner Accessories Packages

"Cargo Tray" in Toyota nomenclature is NOT the slide out cargo tray. The "Cargo Tray" that comes with the wilderness package is just a heavy duty cargo mat.

 

[Durango Dave]

"Cargo Tray" in Toyota nomenclature is NOT the slide out cargo tray. The "Cargo Tray" that comes with the wilderness package is just a heavy duty cargo mat.

Sure looks like it has two handles and a release lever, and the description says it can be customized to slide out past the rear bumper :noidea:

 

[Durango Dave]

"Cargo Tray" in Toyota nomenclature is NOT the slide out cargo tray. The "Cargo Tray" that comes with the wilderness package is just a heavy duty cargo mat.

Please provide me a link that shows that the "heavy duty" cargo tray is not a slide-out - I've never heard of this but I've been wrong b4 and u seem to be an expert on this subject hwell:

 

[Bmnorm2]

The heavy duty cargo tray is the rubber mat that sits ON the sliding cargo tray.

 

[fkheath]

Please provide me a link that shows that the "heavy duty" cargo tray is not a slide-out - I've never heard of this but I've been wrong b4 and u seem to be an expert on this subject hwell:

I certainly am not an expert. It gets confusing, so I will try to de-confuse.

The "sliding rear cargo deck" is a $350 option that can be installed only at the factory, it cannot be installed afterward at the port of entry or a dealer (Build Your Own Toyota | Toyota Configurator).

The Cargo tray, $130 (Cargo Tray - Black | Part #PT21889110 | Toyota Auto Parts) is an accessory. No accessory is ever installed at the factory, only at port of entry, the dealer, or a customer who whats to DIY.

The Wilderness Package is an accessory (after factory installation) that includes three things: Cross bars ($189), all weather floor mats ($169), and the rear cargo tray ($130). The "package" price of those three is about $450. Unfortunately, the wording in the post above says "can be customized to slide out past the rear bumper", which really means you have to also order the sliding rear cargo deck too.

It is also unfortunate, that the pictures they show for the cargo tray accessory just happens to show it with the sliding deck.

 

[02SE]

I will say that I have seen "Wilderness Packages" with different items included.

On my TRD ORP I have:

"81. Wilderness Package" which had an MSRP of $454.00, a few years ago.

It included the roof rack cross bars, all-weather rubber floormats for the front and rear seats, and a heavy rubber mat for the cargo area.

No sliding tray on my TRD ORP.

 

[Durango Dave]

OK, thanks for the clarification :thumb: Back on point - can anyone who has gotten their 4Runner lately tell me how long it took from arrival at port to actually getting their 4Runner at the dealer and whether it had any port installed accessories? TIA :wave:

 

[like2lean]

Close to 60 days for mine right now, I think I'll get it this week and be right at 2 months! A bunch of ours have been waiting there on wheels/center caps tho.

Also with the tracker now broken, I just have to wait till the dealer calls.