I have to make a comment about weather tech’s customer service. It sucks.
Since I have the 3rd row seating, I need to cut the second row liners to fit around the step block. Given that these are expensive liners I did not want to pay this kind of money to have to “fit” the liners. Anyway I called weather tech and they could not help at all. They could not tell me what needed to be cut, how much needed to be cut nor could they give my any dimensions so I could figure it out myself. No help at all. I then sent them an email asking for specifics and asking about their return policy should I decide I don’t want to cut the liners. They never even responded. Not even an automatic reply. What kind of customer service is this? My rule is, I don’t do business with companies that can’t respond to customer inquiries.
I sent an email to Husky with the same question and they sent me a response with dimensions, explained the fit and even attached a picture showing how their liners fit. Now that is customer service. Just who I bought my new liners from?
Since I have the 3rd row seating, I need to cut the second row liners to fit around the step block. Given that these are expensive liners I did not want to pay this kind of money to have to “fit” the liners. Anyway I called weather tech and they could not help at all. They could not tell me what needed to be cut, how much needed to be cut nor could they give my any dimensions so I could figure it out myself. No help at all. I then sent them an email asking for specifics and asking about their return policy should I decide I don’t want to cut the liners. They never even responded. Not even an automatic reply. What kind of customer service is this? My rule is, I don’t do business with companies that can’t respond to customer inquiries.
I sent an email to Husky with the same question and they sent me a response with dimensions, explained the fit and even attached a picture showing how their liners fit. Now that is customer service. Just who I bought my new liners from?