Oil change gone wrong

I have a Man A Fre skid and there is a little more room to get at the filter. I take an antifreeze jug and cut in half. I can then slip it in under the filter after breaking it loose. I can then turn it off by hand and the oil goes in the jug. Cant remember if the factory skid would have the room to allow it. I agree that it is a pain to always having to remove the skid and the tech was too lazy to do it right.
 
I have a Man A Fre skid and there is a little more room to get at the filter. I take an antifreeze jug and cut in half. I can then slip it in under the filter after breaking it loose. I can then turn it off by hand and the oil goes in the jug. Cant remember if the factory skid would have the room to allow it. I agree that it is a pain to always having to remove the skid and the tech was too lazy to do it right.

I checked mine today, im pretty sure I can reach down from the top and unscrew the filter.

sure it will make a mess on the skid plate, but at least it wont rust.:D
 
Something just dawned on me. My filter is nearly up top and I take it off from up top. I use an old oil bottle to catch to residual oil from the drain port underneath. Why would they go the route they did? Do you have the v-8? And is the v-8 filter down under where the tech bent up your skid plate?

v8 and v6 oil filter locations are very different. That's one advatage of the V6:fro:
 
I had long talk with the store manager after work today whereas they fixed the plate, cleaned up any split oil and refunded my money as well as a voucher for a free oil change. Overall I'm satisfied but still a little ticked about the whole deal.
 
You have to let us know how they treat you when you take it back. And you should spread the word if you're not happy with your service. As consumers we really need help weed out the bums from the rockstars.

I've had several bad experiences with oil changes (and I just about always do it myself so it seems like they always screw something up when I let them change the oil) including stripped oil pan bolts, not getting the old gasket off the spin-on filter (leaks like a mudda) not changing the filter (and overfilling the engine by adding 5 quarts on top of a full filter) and charging me for an oil change...and 'forgetting' to change the oil.

Bottom line- always inspect your vehicle before you taking possession. You'd be surprised by how many shortcuts / how much damage they'll do and then wait to see if you notice. The good mechanics / service managers are proud to show you what they've done (and will often point out other things that are good to know)
 
The V8 filter is right under the front section skid plate, very easy to get to. I take it off before draining the oil to give it time to drain and let the oil around the deal drip off so I can be sure to clean it off/ check for damage. If I went to firestone and they did something like this, I would demand that "tech" be terminated immediately. Why knows how many other screw ups he's made and people haven't noticed. they'd also be doing a second oil change the CORRECT way, replacing my skid plates, and replacing my tire. I don't stand for shitty customer service, that's why I usually change my own oil, do most of my maintenance, and don't go to places knows for shady stuff like this. For example: I don't go into Dunkin Doughnuts expecting Starbucks like service, so instead I go to Starbucks in the first place to avoid having my mood ruined by someone who hates their job so much, they take it out on me. Same thing, I don't buy a Ford/ GM and expect it to run like a Toyota, so I buy a Toyota in the first place to avoid the headaches. I hope after this you won't be returning to Firestone, at any location.
 
Update

Just received another call from Firestone, they have agreed to replace the skid plate with a new one from Toyota. Overall I now feel like the situation has been appropriately rectified.:usa2:
 
I've had three Firestone experiences (two mine, one my friend's that required my fix)
My take is that they are mostly franchises bought by some early retired white collar executive who put his $1mil down and is out to get rich. And they do.

My plan is to continue to stay away from them.
 
yotav8 said:
Just received another call from Firestone, they have agreed to replace the skid plate
Glad to see that Firestone is doing the right thing.

I explained what I was doing and he went on to say that it was against HOA rules and that it damages the pavement etc...

Hmmm...this makes me wonder of my hoity-toity HOA has a similar rule, although I do my change in my garage.
 
Last edited:
Oil changes...

When I lived in an apartment I had someone tell me the same thing - can't change your oil in the parking lot.

So for my motorcycle my solution was simple: I parked on the street and changed it there. Nothing they could say as it wasn't their property. ;):

Having said that, on my 4 wheeled vehicles I normally have the oil changed by a shop, not because I can't do it myself, but because for me at least, an oil change on a car is 10 minutes worth of work followed by an hour of cleanup. Given that I can typically get an oil change in 20 minutes for a little more than what I'd pay for the oil and filter alone, it's worth it to me to not have to clean up afterwards.
 

Members online

Forum statistics

Threads
278,307
Messages
3,554,056
Members
248,016
Latest member
Advally Service

Trending content

Back
Top