Rear Engine Seal Leak at 23k! May Not Be Warrantied?!

[4runner_RN]

I would take my business else well. They should want to get it warrantied as they get paid by Toyota for warranty work that in turn provides work for their service guys.

I'd personally call Toyota just like I did with my 3rd gen trans issues. They took care of me and told the dealer what to do. After Toyota called my dealer, their whole attitude changed.

I actually will consider that. I just googled toyota corporate. Was it this number? 800-331-4331

 

[4runner_RN]

Good luck. I hope it gets taken care of. Great looking rig.

Thanks I appreciate it. I put a lot of hard work and money into my build. I bought it new to avoid things like this happening early on.

 

[4runner_RN]

I thought the TRD CAI (PTR03-89100) was technically for the 2010-2011 4Runners? Maybe they're calling you on out that mod?

No I have not heard anything yet. But I am running the TRD intake that's used in the newest pro editions.

 

[4runner_RN]

UPDATE: This is the message I got from the dealership: "We opened up the bell housing and it looks like this thing was fully submerged at one point". Crazy I never took it through any water crossings. Well it doesn't look too good

 

[redneckcrawler]

UPDATE: This is the message I got from the dealership: "We opened up the bell housing and it looks like this thing was fully submerged at one point". Crazy I never took it through any water crossings. Well it doesn't look too good

I would call them out on that bs. Hard and loud. Some stealerships will say anything believing the customer won't argue with them.

I actually had to get the Bureau of Automotive Repair involved the first and only time my 4Runner went into a Toyota dealership, to have my windows programmed to roll down with my key fob.

This is possible? How much if you don't mind me asking? PM me if you want.

 

[RCFJ]

UPDATE: This is the message I got from the dealership: "We opened up the bell housing and it looks like this thing was fully submerged at one point". Crazy I never took it through any water crossings. Well it doesn't look too good

How did they determine that?

 

[4runner_RN]

How did they determine that?

Because they found "mud".

 

[RCFJ]

Because they found "mud".

I’d head down there and check it out yourself.

 

[MattAK]

So they've gone from "mods did it" to "mud did it". I'd tell them to put it back together and have a nice day and go somewhere else and you'll be calling Toyota about this because it's some obvious horseshit.

 

[ryslegit]

unfortunately I already authorized them to start working on it.

What dealership is this?

 

[dot_tom]

I actually will consider that. I just googled toyota corporate. Was it this number? 800-331-4331

Yes, tell the dealership to stop working on it and you are opening a case with Toyota Corp to find a better resolution as the dealership is clearly not willing to work with you.

My case went as far as a tech from Corp coming in to review the issue. I now have a 100k Toyota $0 deduct warranty as well. Toyota doesn't take these things lightly. Call and express your frustration and how you feel they are running you around.

 

[cortney76]

Look at the Magnuson-Moss Act of 1979. You are covered. Replacing a part with an aftermarket part will only void the part that was removed. So you TRD CAI voided your stock intake. It doesn’t cost them shit anyway, they will bill Toyota. The stealership tried that shit with me on a blown door speaker and said they had to determine if I was listening to it too loud. I laughed, went to another dealer, got it changed, contacted Toyota and blew them up on yelp. The GM was blowing my phone up.

 

[4runner_RN]

So they've gone from "mods did it" to "mud did it". I'd tell them to put it back together and have a nice day and go somewhere else and you'll be calling Toyota about this because it's some obvious horseshit.

I would have to pay for the diagnostic fee so I'd have to wait and let it play out

 

[RCFJ]

Unless you’re not telling us something like you go mudding every other weekend don’t just bend over and give them a blank check. If there truly is no reason this should be happening tell them to stop work and you will be opening a case with Toyota corporate.

 

[dot_tom]

Look at the Magnuson-Moss Act of 1979. You are covered. Replacing a part with an aftermarket part will only void the part that was removed. So you TRD CAI voided your stock intake. It doesn’t cost them shit anyway, they will bill Toyota. The stealership tried that shit with me on a blown door speaker and said they had to determine if I was listening to it too loud. I laughed, went to another dealer, got it changed, contacted Toyota and blew them up on yelp. The GM was blowing my phone up.

Yup, dealer doesn't want Corp calling or bad reviews. This is one reason it is important to build a good relationship with your service adviser. I bring my guy a $10 Chic Fil A gift card each time I go in. A little bit goes a long way when you need something done.

Example: I have condensation in my '17 headlights. He said no problem bring it in and we will warranty it. Took 3 stealerships to find this guy but he takes care of me.

 

[4runner_RN]

Lol I wish I could offroad more, but my job has crazy hours. The physical appearance of my rig shows that it was never abused.

Still waiting on the final answer, but the advisor just wanted to give me a heads up. I'm on good terms with him, and he helps me out a lot. He just keeps mentioning it's up to the shop foreman

 

[4runner_RN]

What dealership is this?

I prefer not to say at this time. But it's in So Cal

 

[1jzgte]

just call corporate.. ranting here aint gonna help

 

[delloro]

Look at the Magnuson-Moss Act of 1979.

And what? The Act doesn't force dealers to fix things under warranty at no charge up front.

OP can't invoke the Act inless the dealer charges him for repairs. Then OP has to pay those charges pending resolution.

"Magnuson Moss" scares dealers just like any other law scares any other criminal. It means nothing to them until they lose in court. And court is an expensive b I t c h.

 

[delloro]

I prefer not to say at this time. But it's in So Cal

OP start communicating with the dealer by email and CC Toyota. The dealer will be less likely to lie where there is a record of it.