Interested in this. My Dell 600M crashed catastrophically, hard drive toast. got a new Dell 1537 Studio and at times when i write emails it opens a new document. not touching a thing! ran spybot, windows vista defender still happening but less. called Dell. "Chuck" from India says spyware but a charge to diagnose. I say brand new computer Chuck. Chuck can't compute that so still thinking how to eliminate what is probably a trojan.
Note. Lost my I Tunes Library (was backing up just before the crash-figures). I Tunes allows to redownload entire Library free. ONE time. good news. >2000 songs and movies.
Any suggestions on the spyware appreicated. F Chuck.