Toyota Care question

[Gaper]

Two questions that may actually be one:

Under my Toyota Care I realize that I get all scheduled maintenance done at no charge for the first 2 years of ownership which was transferred to me as the 2nd owner. Does this include R/R of diff fluid as well since it is listed below the primary list in the maintenance schedule and qualified as using 4WD and/or towing? ( This may factor into my decision to extend Toyota Care. If in essence it only covers oil changes and brake inspection then I will more than likely pass on the extension.)

On my print out from the dealer after this last oil change, it states that oil change was completed and "17 point inspection" was completed. In your collective eyes, is this acceptable, or should I request that they specifically list each point covered in the maintenance schedule ensure me that each checkpoint in the maintenance schedule has indeed (as much as one can rely on anyone else at a shop) been checked over.

All of the above are brand new to me as I never have had anyone else wrench on my 1997 LC. This is the first vehicle I have even owned that has had a warranty beyond a handshake!

Thanks for all your help,
Katie

 

[DannyLlama]

From what I know, the free Toyota care is NON transferable.
It's a perk for buying "new".

I may be wrong.

 

[flying fuzz]

Two questions that may actually be one:

Under my Toyota Care I realize that I get all scheduled maintenance done at no charge for the first 2 years of ownership which was transferred to me as the 2nd owner. Does this include R/R of diff fluid as well since it is listed below the primary list in the maintenance schedule and qualified as using 4WD and/or towing? ( This may factor into my decision to extend Toyota Care. If in essence it only covers oil changes and brake inspection then I will more than likely pass on the extension.)

On my print out from the dealer after this last oil change, it states that oil change was completed and "17 point inspection" was completed. In your collective eyes, is this acceptable, or should I request that they specifically list each point covered in the maintenance schedule ensure me that each checkpoint in the maintenance schedule has indeed (as much as one can rely on anyone else at a shop) been checked over.

All of the above are brand new to me as I never have had anyone else wrench on my 1997 LC. This is the first vehicle I have even owned that has had a warranty beyond a handshake!

Thanks for all your help,
Katie

From my understanding it just covers the oil change and brake inspection. At my 15k service which is just a tire rotation and a visual inspection, they wanted money to perform a tire balance and to change the cabin filter. I asked the service manager because I was curious what wasn't covered and he basically said you get two years of engine oil changes (at 10,000 miles each) and free tire rotation every 5,000 miles. Balancing, gear oil, etc was charged a monetary fee...

 

[gwcpa]

From my understanding it just covers the oil change and brake inspection. At my 15k service which is just a tire rotation and a visual inspection, they wanted money to perform a tire balance and to change the cabin filter. I asked the service manager because I was curious what wasn't covered and he basically said you get two years of engine oil changes (at 10,000 miles each) and free tire rotation every 5,000 miles. Balancing, gear oil, etc was charged a monetary fee...

Toyota maintenance recommends filter changes (Cabin and engine air) at 30K miles. Conveniently this is outside the 3 year/25K miles Toyotacare coverage.

http://www.toyota.com/t3Portal/document/omms/T-MMS-134Runner/pdf/2013_Toyota_4Runner_WMG.pdf



So really what you get is 5 tire rotations (5/10/15/20/25), fluid top off (washer fluid) and 2 oil changes. Oh, and they check your floor mats every time. :reddance:

 

[BlackWorksInc]

You should get a copy of the inspection sheet every time is done. As far as I have seen at work, just oil changes and rotations are covered. Sir filters rarely last past 10k, the Cabin filters are less sometimes depending on customer settings On HVAC.

I personally hate those things because they justify the cost by cutting hours out of the service so essentially the tech pays for it (and it's getting more and more common at our dealership that techs are doing lube tech work. Lube techs are paid hourly, I get paid flat rate. )

 

[mjixx]

Toyota care only applies to NEW vehicles purchased and only covers oil changes and tire rotations for two years or 25000 miles. All other services provided are on the owner. Just went through two days ago.