Toyota left a tool under the hood...

Wow yeah I didn't even look at the prices. Is that brake fluid made of gold? maybe part of a full brake service? I guess not.
 
nobody thinks 1800 for a CV boot is a little ridiculousness? you can get the whole half shaft for 60 bucks or less on rockauto.com....
 
Dude, why the hell would you call back? If it's a snap-on or some kind of professional impact wrench, consider it a free gift from the dealer. I'd be pissed if the dealer said for me to spend my time and money to go back to give his tool back.

Sorry, I have no pity for stealers.
 
I don't know if this thing was bouncing around in there, maybe you could at least get the dealer to put a note in your record and give it to you that indicates one time an impact wrench was left under the hood by toyota. It could come back to haunt you.

My buddy had some work done at the dealer, and they told him that because he had rocks in his skid plate that they were the cause of his accessory belt being worn and damange prematurely, and why his alternator was not working right, that the rocks would jump up and hit stuff like the belt, starter, alternator and that it wouldn't be warrantied. They even took pictures of it. WOW little rocks jumping up to the alternator.
 
people like this ALWAYS pissed me off when i worked at the dealer.

Its a mistake, you're telling me you never accidentally left something behind?

Give me a break.

Be nice, return the tool to the tech, he didnt maliciously do it.

People like YOU always piss me off when I walk into a dealer.

It was a mistake that could have been dangerous and should never have been made. Malicious or not, doesn't matter.

My response was meant to be tongue in cheek anyways...

BUT- I would have kept it.:lmao: To each his own, bud.
 
A lot of ridiculous comments on here.

keeping a tech's expensive tool just because he forgot it there is a douche bag move, especially since you have absolutely no reason to be upset, nothing is broken, nothing happened. get over it.

I bought my 4Runner from Stampede and use them all the time for service, I haven't had an issue with their prices or work so far, maybe try talking to another member of their service department?

I know CT4WD has a strong presence there and Stampede is one of the dealerships that supports CT4WD so there are some Toyota 4wd enthusiasts that work there and know what they are doing. I trust them to work on my 4Runner more than some joe random at fill in the blank auto repair.

If you don't like the prices you were quoted then question them on it and if they wont budge then go somewhere else. Thats what I do.
 
I have found many tools that techs have left in customers cars. I will usually hold onto them under my desk until the tech starts complaining that he can't find this or that. Then I kindly return the tools and remind the tech that he should be so lucky that I found the tools and not the customer. Nothing says sloppy work like leaving your tools in the customers car.
 
Wait a minute...for the work the OP had done to his vehicle...WTH was an impact wrench doing anywhere near his vehicle.

From what he described, I don't believe any impact wrench is needed. Wonder if it is a impact wrench or impact ratchet?
 
Wait a minute...for the work the OP had done to his vehicle...WTH was an impact wrench doing anywhere near his vehicle.

From what he described, I don't believe any impact wrench is needed. Wonder if it is a impact wrench or impact ratchet?

wondered if anybody else caught that.. don't you use an impact to change spark plugs? lol
 
Wait a minute...for the work the OP had done to his vehicle...WTH was an impact wrench doing anywhere near his vehicle.

From what he described, I don't believe any impact wrench is needed. Wonder if it is a impact wrench or impact ratchet?

or just a plain ratchet wrench with a socket on it, which makes it even less of an issue.
 
but you're willing to steal from someone else? Its not the dealerships tool, its the tech's. People disgust me.

Get off your high horse. What are you? Gandhi?

If the tech cared so much about his tool, he'd be calling me and offering to come over and get his tool. Instead of asking me to drive back to the dealer.

For the number of incompetent, arrogant, ethics-bankrupt dealers I have seen in my life, yes, I'd be perfectly comfortable keeping the tool till they get off their stupid ass and come to me to get it.
 
Get off your high horse. What are you? Gandhi?

If the tech cared so much about his tool, he'd be calling me and offering to come over and get his tool. Instead of asking me to drive back to the dealer.

For the number of incompetent, arrogant, ethics-bankrupt dealers I have seen in my life, yes, I'd be perfectly comfortable keeping the tool till they get off their stupid ass and come to me to get it.

accidentally leaving a tool somewhere dosent make someone stupid.. we all make mistakes from time to time. Also, maybe they have no idea what happened to it or which car they may have left it in.. give the techs a break
 
This was my reply over on 120.

It's not your job to bring it back. It's their job to perform a competent and thorough service. Leaving a pneumatic tool in a place where it can do significant damage is neither competent nor thorough. If they want it, they can respond at a time and place of your choosing to pick it up. If they don't pick it up at your convenience within the next couple of weeks then you've done your due diligence. You've notified them and given them reasonable time. Consider it abandoned and enjoy your gift.

Just as a hypothetical, suppose it had gotten into your fan belt and destroyed your A/C compressor, power steering , damaged a variety of other components and dented your hood then fell off onto the roadway. You have it towed back and there's no tool present to suggest what caused the damage. How do you think they would handle it?

As far as inspection, it doesn't sound like there was any damage. But if you wanna make sure and you're not confident of your own abilities then take it to an independent third party and bill the dealer for it.
 
This was my reply over on 120.

It's not your job to bring it back. It's their job to perform a competent and thorough service. Leaving a pneumatic tool in a place where it can do significant damage is neither competent nor thorough. If they want it, they can respond at a time and place of your choosing to pick it up. If they don't pick it up at your convenience within the next couple of weeks then you've done your due diligence. You've notified them and given them reasonable time. Consider it abandoned and enjoy your gift.

Just as a hypothetical, suppose it had gotten into your fan belt and destroyed your A/C compressor, power steering , damaged a variety of other components and dented your hood then fell off onto the roadway. You have it towed back and there's no tool present to suggest what caused the damage. How do you think they would handle it?

As far as inspection, it doesn't sound like there was any damage. But if you wanna make sure and you're not confident of your own abilities then take it to an independent third party and bill the dealer for it.

Why stop there? why not hire a lawyer and try to get the tech on the hook for criminal negligence. Try to get a pay day out of this simple simple mistake.
 

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