What would you do?

[Mr. Banks]

Re: Pikeman

Good response. In my own experiences I have met both good quality sales reps and mechanics, and the shade tree types. How I take that is this, I'm not going to throw all of Toyota under the bus and say they are trained this way. It is up to the individual to be honest or dishonest. The nearest Dealership/Service Center lost my trust after losing my skid plate accessory. Long story, not gonna bother explaining. After that I went to another Toyota Dealership that's between home and work. I told them about what had happened and the service manager has always gone out of his way to inform me, and let me take a peek when the 4runner is in the shop. I always feel like I'm paying for what needs to be done. They earn my business. When going in for service feels like you are buying a car from pushy service managers trying to earn more commission for BS inspections not being needed, its time to get out.

OP since I don't know how the staff at service center #1 made you feel, I would inquire about the discrepancy between the two measurements. If you felt like they were taking you for a ride, then call them out still being polite. No matter what. Starting off being pissed won't get you anywhere being calm won't when it comes to customer service. If you are still getting the BS from them you can let them know how much of a pain in the ass you _could_ be for their reputation via social media. This is if you want to spend this much time. You don't have anything to lose by putting pressure on service center #1. There's always someone else with higher authority, another manager, a rival service center to bring your business to. My opinion.

 

[tranny Frank]

???

eace:
So educational and entertaining! The flame war was so intense, I think everyone missed what Dous posted. I got a big laugh out of it, perfect timing.
Has anyone noticed that Techjockey who started this hasn't been heard from in 3 days. I wonder what he's going to do and I hope we hear back from him. At the very least, he should buy each of you (Rix and tranny Frank) a beer. I might add tranny Frank and Rix so I show no favoritism.

Thanks Scenic seeker, but you will have to clue me in on what the limp wristed multi colored flag dude means ?

Uhm sorry dont get it ?? and I to hope we here back from Tech Jockey, thanks:beer:

 

[scenic-seeker]

In the icons it's listed as "so gay". I'm not saying anything else and have to agree with Jerry Seinfeld on the subject.

 

[Pikeman]

@tranny Frank... I get it. Your very first post in this thread had a personal attack on another member and so far you have not really given any constructive advice. You simply continue to ramble on against Toyota. You already mentioned that you are a former Toyota tech and given your anti-Toyota tech banter I can only imagine you left on bad terms. If you continue on your anti-Toyota rant and personal attacks on other forum members you will be reported to the moderators for violation of forum rules.

Knowing your vehicle and how to do the basic repairs is vital. There are times you may not be in the position to afford to pay the mechanic or even be close enough to a mechanic to get the repair done(trail repair). Choosing/ finding a good honest mechanic is not always the easiest chore and will take time with some trial and error. The repair manual does not have to be factory Toyota, it can be a Clymber or Haines manual you get from the local auto parts store. Also on our vehicles if you can change a tire you can change the break pads, and only adds 10-15 minutes a side.

 

[Rix]

He is NOT a former toyota tech.
He's a former ford mechanic, and he's worked on like 3 toyotas.

 

[tranny Frank]

Yep

He is NOT a former toyota tech.
He's a former ford mechanic, and he's worked on like 3 toyotas.

Thanks Rix for clearing that up , have no Idea how or why he figered I was a indoctrinated brainwashed tech, from Toyota,

3 Toyotas, Sure sure,

 

[tranny Frank]

Okay Pike man

@tranny Frank... I get it. Your very first post in this thread had a personal attack on another member and so far you have not really given any constructive advice. You simply continue to ramble on against Toyota. You already mentioned that you are a former Toyota tech and given your anti-Toyota tech banter I can only imagine you left on bad terms. If you continue on your anti-Toyota rant and personal attacks on other forum members you will be reported to the moderators for violation of forum rules.

Knowing your vehicle and how to do the basic repairs is vital. There are times you may not be in the position to afford to pay the mechanic or even be close enough to a mechanic to get the repair done(trail repair). Choosing/ finding a good honest mechanic is not always the easiest chore and will take time with some trial and error. The repair manual does not have to be factory Toyota, it can be a Clymber or Haines manual you get from the local auto parts store. Also on our vehicles if you can change a tire you can change the break pads, and only adds 10-15 minutes a side.

Personal Attack ?
Man I am just calling it how it is, Not like me to sugar coat the situation, and I am encouraging Tech Jockey to follow up on this, get to the bottom of it,
so, Whine and snivel all you want, I am deprogramming Rix, he is brainwashed,
Been Indoctrinated, harsh terms but accurate, In no way a personal attack,

So Define Brainwashing, define Indoctrinated, accurate terms for Any Toyota tech that,s been thru the Indoctrination of Toyota Sales,
This is who I am after, believe it or not, I am out to help Rix, and many others,
Hey Look @ it this way this lil brake deal is nothing, Toyota Sales has educated these techs, given them the Bum Dope, and then, These Toyota sales black ops propagandist, throw guys like Rix under the bus , calling them Ignorant,

So if you cant handle the truth, to bad, sorry, but this has got to stop, and took it upon myself to do so,

 

[Trevloc]

so at first i was like this :snacker:

then the bigs words came in to play and that turned me into one sad panda. :moping::nono:

 

[Rix]

Personal Attack ?
Man I am just calling it how it is, Not like me to sugar coat the situation, and I am encouraging Tech Jockey to follow up on this, get to the bottom of it,
so, Whine and snivel all you want, I am deprogramming Rix, he is brainwashed,
Been Indoctrinated, harsh terms but accurate, In no way a personal attack,

So Define Brainwashing, define Indoctrinated, accurate terms for Any Toyota tech that,s been thru the Indoctrination of Toyota Sales,
This is who I am after, believe it or not, I am out to help Rix, and many others,
Hey Look @ it this way this lil brake deal is nothing, Toyota Sales has educated these techs, given them the Bum Dope, and then, These Toyota sales black ops propagandist, throw guys like Rix under the bus , calling them Ignorant,

So if you cant handle the truth, to bad, sorry, but this has got to stop, and took it upon myself to do so,

:banana::lol:

 

[Rix]

so at first i was like this :snacker:

then the bigs words came in to play and that turned me into one sad panda. :moping::nono:

 

[tranny Frank]

Poor Panda

so at first i was like this :snacker:

then the bigs words came in to play and that turned me into one sad panda. :moping::nono:

Yep sad panda is a gut wrencher

So let me give you the definitions

Brainwashed
From Wikipedia, the free encyclopedia
Look up brainwash or brainwashed in Wiktionary, the free dictionary.

Brainwash may refer to:

Brainwashing, the application of coercive techniques to change the values and beliefs, perceptions and judgments, and subsequent mindsets and behaviors of one or more people, usually for political, financial, personal, or religious purposes


Toyota sales has applied techniques to poor Rixxer, Kinda like sad panda to me, and altered his perception,

Indoctrination simply means to learn without question,

Okay, Personal attack wow whatever I am trying to get Poor sad panda Rixxer out of his cage,

 

[Trevloc]

 

[DocMT]

Wow...nothing personal guys, but with all the implied experience here, I'm surprised that no one mention uneven pad wear.

I've worked on enough vehicles and done enough brake work to know that uneven pad wear does occur, not only between the 'inner' and 'outer' pads on a given caliper, but uneven wear can occur between the top and bottom of the pad...due to a faulty/worn out caliper...especially the single piston floating type.

Anything could have happened, but maybe both places are right (or wrong...who knows). If there was uneven pad wear and both places measured at different points, they could have gotten different thickness values.

That's a good reason to actually measure pad thickness, but usually you can see uneven pads with nothing more than a glance. It's glaringly obvious, unless it just started.

 

[DocMT]

I'm flat rate.
I measure pads and shoes.
.

That's all I need to know for me to know that you don't make as much money as you should. If you're wasting time measuring pads, you don't know how to make money on flat rate.

 

[Rix]

Can't sacrifice accuracy for the sake of speed.
I'm not the fastest guy in the shop, but I'm not the slowest.

 

[DocMT]

Can't sacrifice accuracy for the sake of speed.
I'm not the fastest guy in the shop, but I'm not the slowest.

The key to making money on flat rate is to do the job fast while doing it right. If I can save time by estimating pad thickness instead of actually measuring it, then that will help me make money.

When I worked flat rate, I averaged around 14 hours in an 8-hour day. This average includes slow times like December too.

 

[Rix]

The key to making money on flat rate is to do the job fast while doing it right. If I can save time by estimating pad thickness instead of actually measuring it, then that will help me make money.

When I worked flat rate, I averaged around 14 hours in an 8-hour day. This average includes slow times like December too.

We would get fired if we get caught estimating. At least the manager says so.
The car business is screwed right now, where I am at least. Times are lean right now.

 

[DocMT]

We would get fired if we get caught estimating. At least the manager says so.
The car business is screwed right now, where I am at least. Times are lean right now.

Really? That sucks. The economy is in the crapper, but people are holding on to used cars longer and longer these days. The shops around here are extremely busy because people just aren't buying new cars.

 

[Rix]

Used and new are both in the crapper.
Just not very many cars coming through the doors.
Lots of little repair shops are closing and laying off people.
I cant imagine 100+ dollar per hour labor rates help, but some off the Indies are charging the same, or near to it.
just kinda sucks right now.

 

[tranny Frank]

Good Time to get out

Used and new are both in the crapper.
Just not very many cars coming through the doors.
Lots of little repair shops are closing and laying off people.
I cant imagine 100+ dollar per hour labor rates help, but some off the Indies are charging the same, or near to it.
just kinda sucks right now.

Boy bummer Rixxer, thats really to bad, 100 bucks a hour ? and I bet they hire on more techs then they need ?

Around these parts west of you I have heard the same deal 100 bucks a hour, techs averaging just a few hours a day,

Well good time to strike out on a side bis, , not the fastest or the slowest, slow down even more Rixxer and you will begin to see,