WTF is up with Trail Duty Customer Service?

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this is from my personal experience with Trail Duty. Back in january i was looking for the Gobi rack. i called them numerous times to find out more about the rack and nobody answered the phone, not even answering machine. so i said **** it and bought something else. just my experience with them. now everybody have a beer and chill.
 
Tool here. I've reposted your OP so that you can see that you did not, in fact, "ask a legit question". You simply complained about poor service.
To which I reminded you that we cannot help you, and you were, indeed, just complaining, not "asking for help".

You did not:
"seek help...
show off...
buy/sell...
socialize..."

....aaaaaand your still complaining. You'll also notice I did not tell you to Search "Gobi", so you'd have found the "ample" number of threads concerning their delivery and CS.

You want help? OK, here 'tis. Either put up with their service, or go elsewhere. You're welcome.

/done

Hey uhh.....has anyone had the same the same experience. Pretty legit.

Its cool all my threads get locked up because some ahole comes on it and trys to be an internet warrior. Im a grown man and wont set there and hear it. Im sure you have walked over alot of folks on here and wherever else you loiter. Not this guy.

I appreciate everyone that has piped up with there experience. Its my fault for not doing a little more research. The racks came highly recommended and the deal TD had going was a great buy.....at the time. Gobi is local to me somewhat. Might just "swing by" next time in Denver area.

Will move on to the lift and get the 285's ordered for her ride next week.
 
Good point. Don't act surprised when you are receiving the same customer experience as everyone else. Yes it sucks, but it sounds like you are receiving similar treatment. Get your money back and buy something else...

this is from my personal experience with Trail Duty. Back in january i was looking for the Gobi rack. i called them numerous times to find out more about the rack and nobody answered the phone, not even answering machine. so i said **** it and bought something else. just my experience with them. now everybody have a beer and chill.
 
F all you guys!!!

I'm here for ya caffeinated [MENTION=51186]philsey[/MENTION] .



PS- I bet that's the first time you've been called a tool, lmao.
[MENTION=66316]1engineer[/MENTION] Time to drive the bus.
 
F all you guys!!!



I'm here for ya caffeinated [MENTION=51186]philsey[/MENTION] .







PS- I bet that's the first time you've been called a tool, lmao.


[MENTION=66316]1engineer[/MENTION] Time to drive the bus.



Here comes the cavalry!!....

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Guys... (mod hat on)
[MENTION=135829]glen1978[/MENTION] you did not ask anything in your OP you just posted a rant. That's fine and of course you are entitled to do that. I probably would too if I had to deal with that type of service.

With that said you shouldn't be surprised at any response to your rant. It's a rant, what are people supposed to say?

Now, consider this a warning: You never, ever call anyone names. Do not make it or take it personal. When you do you will get banned plain and simple. Got it? No tool, no ass, no nothing.
[MENTION=96581]hikenbike[/MENTION] can you never post anything without judging? Seriously man if you only did this every now and then that would be one thing but with you it's every other post. Old and sad... really?
[MENTION=51186]philsey[/MENTION] and [MENTION=65614]Antman[/MENTION] - enough said that I even have to tag you.

I'm going to leave this thread open for now with faint hope of someone posting something worthwile.
 
Guys... (mod hat on)
[MENTION=135829]glen1978[/MENTION] you did not ask anything in your OP you just posted a rant. That's fine and of course you are entitled to do that. I probably would too if I had to deal with that type of service.

With that said you shouldn't be surprised at any response to your rant. It's a rant, what are people supposed to say?

Now, consider this a warning: You never, ever call anyone names. Do not make it or take it personal. When you do you will get banned plain and simple. Got it? No tool, no ass, no nothing.
[MENTION=96581]hikenbike[/MENTION] can you never post anything without judging? Seriously man if you only did this every now and then that would be one thing but with you it's every other post. Old and sad... really?
[MENTION=51186]philsey[/MENTION] and [MENTION=65614]Antman[/MENTION] - enough said that I even have to tag you.

I'm going to leave this thread open for now with faint hope of someone posting something worthwile.

"Any insight? We didnt order a $20 dollar part. Were talking a $1700 dollar item here." Is what I posted. I want argue with you if you dont think its a viable question. Yes Im irritated, yes I was ranting about the shoddy CS but wanted to know if this was a normal thing.....thats what forums are for right? Anyway Ive posted several posts on this sight and its always somebody pulling away from the subject matter and interjecting some negative comments. If yall want this to be Pirate then thats fine but your gona have to open up the name calling...lol! Anyways Im done. Moving on. Thanks for your time.
 
Ok names calling aside, three questions:

1. How long did it take TD to deliver your rack?
2. Is TD's website full-of-shit saying 6-8 week lead time?
3. Who would you recommend in lue of TD?

All the mental midgets who don't understand how frustrating it is to be deceived by a vendor should go drive wranglers.
 
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