Toyota responded!
Response (Mick Cotterell) 01/09/2012 01:15 PM
Mr. John,
Thank you for contacting Toyota Motor Sales, U.S.A., Inc.
We appreciate the opportunity to address your inquiry.
We researched your Vehicle Identification Number, XXX, and determined it does not have Entune. Entune is a standard feature on the vehicle. However, if you elect the NV - navigation option package, which your vehicle has, this conflicts with the Entune option. Therefore, your vehicle does not have Entune.
Your email has been documented at our National Headquarters. If we can be of further assistance, please feel free to contact us via email or by calling 800-331-4331. We are available from 5 AM to 6 PM, Pacific Time, Monday through Friday and from 7 AM to 4 PM, Pacific Time, on Saturdays.
Mick Cotterell
Toyota Customer Experience
Customer By Web Form (John) 01/08/2012 10:07 AM
I am unable to register my vehicle with Entune on the Entune website. I have a 2012 4Runner Limited which I bought brand new, and the car sticker indicated I had Entune. My VIN is XXX. Was this false advertising and I do not have Entune or is there a problem with the Entune registration website. Thank you.