Don't buy from Mudflaps.com

sigbrown1297

New member
So i ordered a pair of SAW Coils from Mudflapscom.
Sway-a-way 102-1575-195 Coil Spring - Sway-A-Way

It was dropped shipped from SAW, but I only received one coil. When I called Mudflaps, they try to tell me that the listing was for only one coil, and that the website was incorrect. I told them there is no way in hell that it would cost $225 for a single coil. The lady said the only thing she could do was send me a return label or sell me another coil for $225!

Well I called SAW and told them what happened. SAW is saying that the PO that they received from Mudflaps indicated only one coil and thats why they shipped only one. I received a copy of a PO in the package and it does indicate only one coil. They contacted Mudflaps and are waiting to receive another PO from them so that they can ship another one out to me. They told me that if i don't hear back from Mudflaps by tomorrow morning, they would go ahead and send another one so I don't have to wait any longer and that they would get it straighten out with Mudflaps later.

Mudflaps messed up and didn't get the order correct to SAW and the fact that they tried to cover it up by telling me that the price was for only one coil really pisses me off. At least SAW is saying that they will take care of me regardless because its their product.

In looking at Mudflaps Facebook page, there are several bad reviews. Wish I would have read it first and I would have ordered direct from SAW.
https://www.facebook.com/MUDFLAPSCOM
 
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I'd return it and buy from someone else.

If they refuse, just talk to your creditcard company, especially where you bought it from clearly say "Sway-a-way 102-1575-195 Coil Springs - Pair"

Be sure to keep an image of the page before it change.
 
I understand that mistakes happened. It would have been different if they owned up to the mistake and told me that they would take care of it and overnight the coil as I requested, but for them to give me the run around and lie to me trying to make me believe that that was for one coil upsets me to no end.

I would cancel the order through mudflaps, but SAW is gonna make it right tomorrow regardless. So I'm gonna wait until tomorrow to see what happens.

I've left my review on their FB and on here.

 
That sucks, I would be super frustrated and mad too.
Off topic but if u happen to talk to SAW, any chance you can inquire about the 1.5" lift, some reporting a hight lift.
 
Mudflaps better hurry up and get their IT guy to fix their webpage, because it still states:

Sway-a-way 102-1575-195 Coil Springs - Pair

(0) Reviews: Write first review

SKU: 102-1575-195

Brand: Sway-a-way
Part Number: 102-1575-195
Description: Coil Spring - Sway-A-Way
Condition: Brand New

Shipping: Free Shipping!

Was: $235.00

Sale: $225.00
 

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