Currently at 15 weeks so I know I’ve still got a ways to go but just received a generic email that seems to be a thinly veiled attempt to let me know that I won’t be seeing my rack until well into 2018 and won’t be receiving any more information :moping: They are also claiming facility upgrades are coming but with all the smoke and mirrors they pull with their lead times, who knows if that’s even true or just another fabrication. February would be 24 Weeks for me so I’m really hoping to have it by then. Unfortunate that they run business this way, makes their product attainable only for the most patient individuals! Just from seeing the past few pages of this thread several people have dropped orders from the insane wait times, you would have thought a company would have taken note by now of all the lost revenue as well as all the additional orders they would bring in if only they could deliver racks in 4-6 weeks... Content of the message pasted below for anyone who is interested, hang in there everyone!!
ORDER STATUS UPDATE NOTIFICATION,
We are letting you know that your order is still in our production queue,
however, we are not ready to provide you an exact shipping day at this time.
Rest assured, we will be sending you a follow up email with a shipping notification once your GOBI rack is ready to be released to the logistics group.
We would also like to wish you & your family a Happy Thanksgiving
and let you know of the upcoming Holiday Schedule.
THANKSGIVING SCHEDULE
Nov 23-24 CLOSED
The GOBI team will also be spending the holidays with their families,
please note that we will be closed on the following dates.
CHRISTMAS SCHEDULE
Dec 25 - Jan 2 CLOSED
From Jan.3rd – Jan. 5th we will be doing major upgrades to our in-house
electrical system to increase our production output in 2018.
We will have LIMITED staff, phone, and internet ability on these dates.
We return to regular business hours Monday Jan 8th 2018 – We appreciate
your patience as we work to get back to all emails and voice messages.
Unfortunately, we will not be able to provide any status updates from Dec.23rd until Jan.8th.
We are very thankful for your business! We appreciate your understanding and allowing us
this time to spend with our families and loved ones over the holidays.
SMALL BUSINESS GROWING IN A BIG WORLD
GOBI
Leslie Jurado
Intelligent Designs 2000 Corp.
Home of GOBI USA
(720) 479 9372