WOW:wow2: thats crazy, thats so asinine... if i was her id tell the dealer, "then you need to send someone out to pick me up and bring me back home, cause you have my only car, and i have no way of getting there. -i bet they would move it on their own. and then id call the general manager of the dealer and chew is as$ for that, and i wouldnt stop their, id call toyota usa corporate and tell them as well. thats just flipping ridiculous. its not a liability issue for the techs, thats why they have workers comp and insurance ect, but if your mom comes to the shop and drives her vehicle in a "known" state of "question" and something happens that dealer would be so F'd so fast it would be funny and i WOULD laugh, because it would have been 100% preventable by having a lot attendant or tech drive the vehicle.
sorry back to the originally scheduled program....