I thought my heart was in the right place. The guy seemed honest up front, his truck, wrap job with Paintless dent repairs looked legit on his shiny new Bronco. This happened last Friday, I was at Costco, saw him driving around the parking lot while he claimed his wife was shopping. I asked about a price quote for 2 dents, one on the hood and one on the roof. He then said he'd do it for cash since he was driving his bosses truck. I gave him 80$ cash, came out ten minutes later and he was done. He put a white putty all over the repairs and told me not to remove it for 24 hours. When I took the putty off the damage was worse than before.
With all that being said, since I paid him in cash, no receipt....am I screwed? I took pics of the damage and texted him. He ghosted me for 3 days and texted me back today saying he never did work on my truck, but as you can see from the text he clearly knows what I'm talking about. I have his name and address. I don't know what steps to take next, if I even have a leg to stand on. Is it worth asking Costco for video footage if it's even possible they have it? I'm at a loss as to what I do next to get this rectified. Again, I know this is MY mistake by trusting someone. The dents weren't huge (to begin with) I'm sure all third gens have some dings but the damage now seems excessive on the roof. From his text, he seems to know a lot about this for a guy who claims he's never worked on my truck. Any advice is appreciated.
With all that being said, since I paid him in cash, no receipt....am I screwed? I took pics of the damage and texted him. He ghosted me for 3 days and texted me back today saying he never did work on my truck, but as you can see from the text he clearly knows what I'm talking about. I have his name and address. I don't know what steps to take next, if I even have a leg to stand on. Is it worth asking Costco for video footage if it's even possible they have it? I'm at a loss as to what I do next to get this rectified. Again, I know this is MY mistake by trusting someone. The dents weren't huge (to begin with) I'm sure all third gens have some dings but the damage now seems excessive on the roof. From his text, he seems to know a lot about this for a guy who claims he's never worked on my truck. Any advice is appreciated.