Sprint Booster & P2121 code

This was 3 days ago, I was at a funeral and it was over the weekend. I emailed the manufacturer after we spoke and waiting to hear back. This is also TUV approved for Europe (they are nuts about everything electronic there and cannot hurt the vehicle) With covid manufacturers are delayed and not open on weekends.

These are trying times for everyone. A little understanding goes a long way. I'll be in touch when I hear.
 
Jason B said:
This was 3 days ago, I was at a funeral and it was over the weekend. I emailed the manufacturer after we spoke and waiting to hear back. This is also TUV approved for Europe (they are nuts about everything electronic there and cannot hurt the vehicle) With covid manufacturers are delayed and not open on weekends.

These are trying times for everyone. A little understanding goes a long way. I'll be in touch when I hear.
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If you read my initial post and the couple afterwards, I was very understanding. I remained objective and did not play the blame game. I was looking for some insight on Thursday evening and you left me hanging without acknowledging my response to your question. A simple I'll get back to you would've sufficed. These are trying times for everyone but let's not blame our fallacies on Covid. At the end of the day, business is business.
 
mcat707 said:
Any updates to this?
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I will update after waiting the 30 day period without SB installed to see if SB triggered code or if something else is triggering code. As far as a technical explanation regarding
the intricacies of the SB, the vendor stated he's waiting for a response from the company and he will update.
 
I just heard back from my factory rep today. They are short staffed due to covid and there is no issue to replace the unit under warranty. When you have time, give a call tomorrow at 717-319-2100 and will set it up.
 
Jason B said:
I just heard back from my factory rep today. They are short staffed due to covid and there is no issue to replace the unit under warranty. When you have time, give a call tomorrow at 717-319-2100 and will set it up.
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So have there been reports of problems with these? Just trying to figure out if I should disconnect on my 20?
 
Luckily no. I’ve been selling these since 2009 when version 1 came out. Now version 3 is the latest and I sell more of these than Gibson exhausts and lift kits combined. Other companies have tried to copy the idea but use Chinese circuitry and can end up dieing, I won’t mention names but I no longer like selling those units unless someone really wants one and I tell them Up front what can happen.

The sprint booster is also patented and won multiple sema show awards. It’s one of the few products I sell where people call back to say how much they like the improvement, especially on the 4runner as there is quite a bit of delay. I now even sell these to Toyota dealerships as they’ve had customers that can’t get used to the delay.

Be sure to check out the 25 page thread on this with all the feedback.
 
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Jason B said:
I just heard back from my factory rep today. They are short staffed due to covid and there is no issue to replace the unit under warranty. When you have time, give a call tomorrow at 717-319-2100 and will set it up.
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Jason, I called you on 7/16 as requested and left a message @ 130pm due to call not being answered. Waiting to hear from you.
 
t6pilot said:
My sprint booster has been on my 2018 for almost 2 years, zero problems,
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Crush2.0 said:
Thank you. Appreciate the quick response!
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Been selling it since 2009 with now over 1,500 sold. under 5 returns. Mostly by those that were older gentleman and couldn't reach under the dash to install it. If I was closer to them I wouldn't have just installed it for them, but I would have had to FLY there.

TRDfan2011 said:
Jason, I called you on 7/16 as requested and left a message @ 130pm due to call not being answered. Waiting to hear from you.
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No message here? Call (443) 557-0086 ask for BRIAN and say Jason told you to call :) No worries :thumb3:
 
Update

TRDfan2011 said:
I will update after waiting the 30 day period without SB installed to see if SB triggered code or if something else is triggering code. As far as a technical explanation regarding
the intricacies of the SB, the vendor stated he's waiting for a response from the company and he will update.
Click to expand...

4Runner ran without the SB for 30 days and no error code showed. So the error was cause by the SB. Don't know if SB was faulty or just a connection issue. I ran the SB for approx 2 yrs without issues. I returned my SB to have it checked out. Jason reached out to me and said I was being sent a new SB which I already recv'd. My SB wasn't tested due to COVID-19 manpower issues. I thanked Jason for facilitating the warranty exchange.
 
TRDfan2011 said:
4Runner ran without the SB for 30 days and no error code showed. So the error was cause by the SB. Don't know if SB was faulty or just a connection issue. I ran the SB for approx 2 yrs without issues. I returned my SB to have it checked out. Jason reached out to me and said I was being sent a new SB which I already recv'd. My SB wasn't tested due to COVID-19 manpower issues. I thanked Jason for facilitating the warranty exchange.
Click to expand...

Thanks for the update. Please keep us posted with your results of testing the new SB.
 
TRDfan2011 said:
4Runner ran without the SB for 30 days and no error code showed. So the error was cause by the SB. Don't know if SB was faulty or just a connection issue. I ran the SB for approx 2 yrs without issues. I returned my SB to have it checked out. Jason reached out to me and said I was being sent a new SB which I already recv'd. My SB wasn't tested due to COVID-19 manpower issues. I thanked Jason for facilitating the warranty exchange.
Click to expand...

Everything working OK now with the new SB?
 
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