Taking Legal Action...Lemon Law!

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Clunk fix from another board....

MrTom said:
Not hijacking this thread but if anyone has a problem with the sulfur smell suggest you DO NOT mention anything about the hatch window being down.

Toyota has that covered by stating very clearly in the owners manual to not drive with the rear window down.
PP29 of 2003 Manual in yellow box: " Keep the back window closed while driving. This not only keeps the luggage from being thrown out but also prevents exhaust gases from entering the vehicle."

Aerodynamics will in fact cause your and everyone else's exhaust fumes to be drawn into the vehicle with the hatch window down.
Secondly the smell in some cases is caused by brand of fuel and time of year. Some fuel has higher sulfur content and some states have limitations on the sulfur content or require additional additives.

The TSB seems to be working in most cases from threads I have read.

Believe me this works
Remove both ft and rr drive shafts and throughly clean both the male and female splines.
apply liberally GM part number 12345718 grease ,cost, about $50.00 for 16 oz can from a GM dealer parts counter.
Reassemble and your clunk will be gone.
It has worked for me sofar for 15000 miles.
I hand packed the grease in an inexpensive small grease gun and will pump in some when or if the clunk reappears.

BELIEVE ME THIS REALLY WORKS. UNTIL I DISCOVERED THIS GREASE I HAD TRIED EVERY KIND OF GREASE KNOWN TO MAN AND ALL WOULD WORK FOR ABOUT 300 TO 500 MILES THAN THE CLUNK WOULD REAPPEAR.SEEMS THE LAST GENERATION TAHOES HAD THE EXACT PROBLEM AND THIS WAS GMS FIX AND I WORKS ON 4RUNNERS AS WELL.
 
Fadiddy said:
First of all, I'd like to say....by the sound of your post and how well you tolerate alot of the imperfections of the 4Runner...you and Mr.Tom sound like good men.

Let me start of by saying, I have been a Toyota customer since highschool. Everyone in my family has a Toyota. I have a 4Runner, my dad has my 94' 4Runner, my mom has a 2002 Camry, my sister has a 2007 Camry, my other sister has a Lexus RX330, and my brother has a 94' Supra Turbo, and a Corolla that just wont die! I purchased another Toyota because none of these cars mentioned ever gave us sulfur smells, noises, thumping/clanking, etc...NOT AT ALL! Dont beleive me, PM me and I'll personally take you on a ride in every single one of those cars. Now, I know cars that come from Japan....and I know how much pride and how well the quality is "suppose" to be. My 94' 4Runner has taken a beating like you wouldn't beleive...NO JOKE! My brothers Supra gets abused every single time he drives it, not to mention the punishment it gets from me when I take it out on the weekends. At the end of the day, both cars purrrrrr at idle, don't smell, dont even make a noise inside and out. For those who are saying, "Limited is just leather and Nav and etc..." No, its not! Watch the dealers carefully when servicing Limited, XLE, and other upscale versions versus the rest....you would be surprised. I have researched very well, and found TSB's left and right. But you see, thats the problem...my vehicle is a 2008. There isn't even a "used car" tab in edmunds for 2008 4Runners...let alone TSB's for a 2008? I have shown the morons at Toyota the TSB's for both 4Runners and Lexus GX's, and they're answer is: "if Toyota doesnt have a TSB for your year vehicle, we cant work on it!" and "Lexus and Toyota are two different companies, sorry!" Yet, if I had a USED GX (which costs less than a new 4Runner) and went back to the dealer and said, "hey, I smell sulfur, feel a thump, and hear all kinds of noises" they would be more than happy to service the car...as if I brought them candy or something. My point is, Toyota no longer cares about its customers and figures "ehh, they'll learn to live with it." As far as thinking I was getting a luxurious SUV that was well built....not so. A great 4X4 for going in 10feet of snow and mud, and climbing Mt. Kilaminjaro (however its spelled), and hunting lions in Africa where noises and clanks dont matter, then yes Toyota has succeeded there. Its funny how no one, not even the FTS's and now three dealerships cannot figure out my problems. The sulfur smell is caused by an alternative metal compound in the catalystic converter. Remember in Chemistry, when you combined sulfur and magnessium?...remember that really bad stink. Hmmmm, isnt that the stuff they use in the 4Runner cats? What happened to the nickel based metal, oh yeah it caused cancer to the workers, so lets just give them a shitty catalitic conv. it will cut costs and save lives. How is it that Mercedes, BMW, Audi, Acura, Honda, and the other manufacturers that have SUV's with big engines dont have a sulfur stink? This issue alone, drops the value of your car by almost $10k...google it...and guess what, there is a law about that. By the way, for those who really think Toyota won't buy my car back...please be patient, thats all I ask, as I will be more than happy to post my success all over this thread. Finally, for the 19yr kid who's parents got him a 4Runner <----that says it all!....mommy and daddy won't be around for ever son, and guess what, you better hope your 4Runner is still running after college...because cars aint cheap anymore wonderbread.
Nice rant. It is obviously now clear that Toyota sucks since you had a bad experience. Thanks for the heads up.
 
Let's have some fun and cast your vote!

ProMed said:
Nice rant. It is obviously now clear that Toyota sucks since you had a bad experience. Thanks for the heads up.

My two cents says that Toyota WILL NOT

take the vehicle back voluntarily!!

Everyone...cast your vote!
 
All,

Please refrain from name calling and personal attacks, otherwise the thread will be closed.

For the OP,
Good luck with your case and hopefully it's resolved in your favor.
 
If you think Lexus is better at customer service, think again. Sure, they've got cookies, free soda, and bigger sh*t eating grins when they charge you 3x's the cost for the exact same parts at the Toyota dealership across the street. But after several years of owning a LS400, a "guru" status at the lexus owners club forum, and countless hours reading/reviewing/helping/and dealing with fellow lexus owners, I can tell you that the only way you will ever get a problem fixed the first time, is to be fully educated about it the second you walk into the dealership. Most automakers don't make their profits at the front door, but rather the side door...aka...repairs. I can't tell you how many times I was at two different lexus dealerships for just one problem. I can't tell you how many thousands of dollars I wasted on "recommended" fixes by lexus service technicians. The point is, don't assume Lexus is any different than Toyota, when it comes down to actually fixing a problem. You just pay three times as much, and get a loaner car.

The clunk in the driveshaft is part of the GX470 series as well, even to this day. As is the stinky exhaust. Which, by the way, is now starting to show it's ugly head on the flagship LS460. The rattle in the back could of been the rear passenger seat's anchor hook, which is a well documented problem and very easy to fix yourself, in about 5 minutes. Or something simple.

Lexus has it's issues too: The RX series has one of the WORST transmissions in the entire Toyota lineup. The IS & ES has such severe throttle lag that several folks have tried the lemon law to get them to take it back...all have failed. The LS460, the most expensive and flagship model, has harsh riding issues/wind noise issues/ stinky exhaust/ wandering steering. The GX is the 4runner with just more pretty-boy makeup. The GS AWD pops ujoints.....I could continue, but I think you get my point. If you take a brand new, $80k LS460 back to the dealership with complaints about it's harsh ride, they'll point you to the tires first. Then they'll point you to the rims, then they'll point you toward the strut mounts, then they'll point it towards a "specialist", then they'll tell you it's normal. 5 weeks gone by, and you're back at square one. Take an IS or ES back for the utterly dangerous throttle lag, and they'll flash the ECM, charge you for it, send you on your way, and 300 miles later, you're back to square one.

All cars have problems, even the ones considered to be "the best". If you're not happy with your 4runner, then I would suggest a different brand altogether. I agree, a shift in Toyota has occured over the years, across all models. So if the 4runner isn't your bag of giggles, then I'd avoid Lexus too. You think $40g's is too much for little issues that bug you, then try $50+ with Lexus. You want to be mad...that's the road to take.
 
nc211 said:
If you think Lexus is better at customer service, think again. Sure, they've got cookies, free soda, and bigger sh*t eating grins when they charge you 3x's the cost for the exact same parts at the Toyota dealership across the street. But after several years of owning a LS400, a "guru" status at the lexus owners club forum, and countless hours reading/reviewing/helping/and dealing with fellow lexus owners, I can tell you that the only way you will ever get a problem fixed the first time, is to be fully educated about it the second you walk into the dealership. Most automakers don't make their profits at the front door, but rather the side door...aka...repairs. I can't tell you how many times I was at two different lexus dealerships for just one problem. I can't tell you how many thousands of dollars I wasted on "recommended" fixes by lexus service technicians. The point is, don't assume Lexus is any different than Toyota, when it comes down to actually fixing a problem. You just pay three times as much, and get a loaner car.

The clunk in the driveshaft is part of the GX470 series as well, even to this day. As is the stinky exhaust. Which, by the way, is now starting to show it's ugly head on the flagship LS460. The rattle in the back could of been the rear passenger seat's anchor hook, which is a well documented problem and very easy to fix yourself, in about 5 minutes. Or something simple.

Lexus has it's issues too: The RX series has one of the WORST transmissions in the entire Toyota lineup. The IS & ES has such severe throttle lag that several folks have tried the lemon law to get them to take it back...all have failed. The LS460, the most expensive and flagship model, has harsh riding issues/wind noise issues/ stinky exhaust/ wandering steering. The GX is the 4runner with just more pretty-boy makeup. The GS AWD pops ujoints.....I could continue, but I think you get my point. If you take a brand new, $80k LS460 back to the dealership with complaints about it's harsh ride, they'll point you to the tires first. Then they'll point you to the rims, then they'll point you toward the strut mounts, then they'll point it towards a "specialist", then they'll tell you it's normal. 5 weeks gone by, and you're back at square one. Take an IS or ES back for the utterly dangerous throttle lag, and they'll flash the ECM, charge you for it, send you on your way, and 300 miles later, you're back to square one.

All cars have problems, even the ones considered to be "the best". If you're not happy with your 4runner, then I would suggest a different brand altogether. I agree, a shift in Toyota has occured over the years, across all models. So if the 4runner isn't your bag of giggles, then I'd avoid Lexus too. You think $40g's is too much for little issues that bug you, then try $50+ with Lexus. You want to be mad...that's the road to take.


great post. :bigok:
 
Alaskaman, you and I have very similiar garages! I have an 05' SR5 V8 "midnight blue", and an 07' Mazda 3 GT sedan "white". If you ask me, one of the best compliments of cars to have. One will climb a tree and get you through anything. The other will ignite your inner speed-demon, take corners like a porsche, stop like a lambo, and make you appreciate the smooth ride off the Toyota. I kid you not though about the braking on the 3. Distances from 60mph to 0 between the 3 and a lamborgini is within 10 inches of eachother!
 
Let's see... this is what my 2007 V8 Sport 4Runner has as problems:

1) Harmonic Vibration

2) Driveshaft Clunk

3) Sulfur Smell, especially noticeable in the heat of the summer with the A/C just coming on.

Toyota has as mentioned in another thread, basically just blown me off.

The dealer's service manager wants to get the vehicle in to remove the driveshafts and pack with the said/mentioned GM grease.

My question to them is why can't they fix the parts for a more permanent fix?

Silence from Toyota!

Re: the vibration... they said the parts are different with the Lexus and Land Cruiser V8's than with the 4Runner. Plus Toyota doesn't want to spend the dollars replacing parts with more expensive ones.

You and I have choices: post up our experiences here and live with the problems... buy another Toyota... or don't buy another Toyota.

Bottom line: Toyota indeed doesn't want to fix the problem(s)!
 
it was kinda funny when I was driving x country and that smell hit the first time. I said to my companion, geesh I didn't know they had sulfur mines in Utah. Looking back seems even funnier. Sounds like the TSB fixes the issue.
 
Fadiddy: because cars aint cheap anymore wonderbread
Fadiddy: So, would it be fair to say that your an ignorant fool if Toyota does buy back my car?
:lmao: Wow. Do you own a mirror.




Fadiddy: by the sound of your post and how well you tolerate alot of the imperfections of the 4Runner...you and Mr.Tom sound like good men.
I see what you did there. Our expectations aren't as sophisticated and refined as your own. :bowdown::bowdown::soapbox:




Eskimochaos: I don't appreciate your attitude. Furthermore, I feel you are an irrational angry person by nature.

:iagree:
 
let's make efforts as members to stay away from the personal K?

good thread. hate to see it closed due to it getting personal.
 
I still think its hilarious how the OP thinks he is going to get a new car because of a rattle. He even said it himself that Illinois lemon law is for severe problems that cant be fixed that risk safety.

I vote no on that one.

My mom's 04 LC has more harmonic vibration than my 4r...she doesn't notice it. I do and don't care knowing that I can survive a nuclear blast in it.

There are bigger things in life to worry about than a clunk here and a rattle there.
 
Fadiddy said:
The Lemon Law requires that the problem substantially impair the use, market value, or safety of the vehicle. Again, documentation is your friend here. Even a persistent irritating noise might prevent you from using the car. That could be interpreted as "substantial" impairment of both the use and market value of the car.
That's an accurate citiation of the law (first sentence), but I think the interpretation is debatable. I don't think a rattle, or even the sulfur smell or the drivetrain clunk fit into that definition. "Substantially" is a pretty strong legal term.

nc211 said:
So if the 4runner isn't your bag of giggles, then I'd avoid Lexus too. You think $40g's is too much for little issues that bug you, then try $50+ with Lexus. You want to be mad...that's the road to take.
Amen to that. I've come back to Toyota from Lexus for all of the reasons nc211 cited. Yeah, it's a pretty dealership with a free snack bar and leather furniture, but it's still a car dealer. Lexus doesn't fix all problems - no car manufacturer can claim a 100% satisfaction rate. The 2004 RX 330 transmission is a classic example. They never did get that right, despite several software updates. I'd call that a safety issue (because it hesitates to downshift) long before any of the 4Runner issues are even worth mentioning. With Lexus, you just buy a more expensive version of a Toyota, which to me isn't worth it. The Toyota is fine with me.
 
It's not worth it....

Fadiddy said:
Just for $hits and giggles, how many of you would do something similar about your recently purchased 4Runner (lets say, oh i dunno, I win)??? Be honest....

I was on my way to Vegas on I-15...traffic stopped suddenly and I went from 80mph to 0mph very quickly....as soon as I stopped...maybe 1 second later CLUNK...the ONLY TIME this happens is when I stop fast. The sulfur smell...it simply doesn't make it's way in to the vehicle.

I had two rattles..one was the seat back..the other was the jack loose.

BTW...six months ago I purchased a top-of-the Line NEW '07 Honda Accord EX-L.

The front windows rattle like crazy. (Honda used a hard rubber as the weather strip...it moves against the door frame and makes a racket). THEY JUST CAME OUT WITH A FIX. So if you own an '05 or '06 out of warranty your out of luck. So - do you drive one of the most reliable vehicles manufactured...or do you get even?
 
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