My daughter just rear-ended someone a few weeks ago and took 4Runner to Toyota for service. A week later, the timing belt falls off, and when we removed cover, found that top tensioner pulley bolt was halfway unscrewed, which allowed enough slack for belt to jump off.
Is there any reason that they would need to remove the timing belt cover and loosen the tensioner pulley when there was no damage to that part of car (i.e. would they do that to get access to something)?
Is there any reason that they would need to remove the timing belt cover and loosen the tensioner pulley when there was no damage to that part of car (i.e. would they do that to get access to something)?