The Waco Kid
New member
Doesn't hurt to try.
2014 Entune problems
- Thread starter zech80
- Start date
I also had the frequent freezing of my head unit. Occasionally 2-3 times on my 30 min commute to work.
Dealer will be replacing entire head unit under warranty (of which I have 800 miles left).
They balked at first saying a tech had to recreate the issue, but I showed them video on my phone of the head unit frozen and they ordered the part right away.
Dealer will be replacing entire head unit under warranty (of which I have 800 miles left).
They balked at first saying a tech had to recreate the issue, but I showed them video on my phone of the head unit frozen and they ordered the part right away.
Lester Lugnut
New member
T-sb-0160-14
Saker
Senior Member
Thank you!
rigtec
New member
Hey Keith,
I probably don't need to ask you if you've tried performing the 'Four Hr HU RESET trick; it's been working for folks pretty often here lately! To me it sounds like that's all your HU is plagued with. Rgds
Greg
Saker
Senior Member
thanks Greg,
It's going to the dealer Thursday. The Service advisor asked the question, "Did we ever change your HU?"
Answered no, so I'll have the head service manager look at the vid, and we will go from there.
It hasn't reared it ugly head since!....go figure.
rigtec
New member
So glad you're 'finally' going to get these entune issues behind you Mr Saker! You (and your truck) have been through the storm over the last several months; time for things to start turning around for you now!! Best to you 'and yours'!
Cheers
Saker
Senior Member
[MENTION=83083]rigtec[/MENTION],
: UPDATE :
After taking in my T4R for the HU / Entune issues and talking to the lead tech and the shop foreman (I mis-spoke and referred to him as the "head service manager"), about the HU issues and it having been flashed before with the latest update, I got a call today.
I was informed they have ordered a new HU and will notify me when I can come in for the install after it arrives.
We will see if this fixes the issues. :shrug:
rigtec
New member
Hi Keith,
Would you say that there are a batch of defective 2014-2015 Panasonic HU's (some may have been made as early as 2012, still sitting on the shelf) or is this considered just an isolated incident?
Greg
Saker
Senior Member
Greg, I haven't got any details on that, and it's my guess, that if that were the case they would keep that information close.
I'll see if I can find out exactly what the reason is when I take it in.
rigtec
New member
Okay, just wondering what the hold up is now; there could be a bunch of bad HU's but if they can't find a good one... there's plenty in their Lot outside the showroom!
Saker
Senior Member
Do you have the latest update?
The Waco Kid
New member
Did the dealer install the your latest update, or did you?
Because I thought the same thing, but I went in for my 30K service and there was a TSB for a new update.
My system was doing exactly as you described.
Saker
Senior Member
Yep, the HU update can only be done via Techstream!
It is detailed in this thread and how to look what update software is currently in your HU.
Saker
Senior Member
Ok, let me look it up for you ....
ummmm, Post 154.......IIRC
Just navigate thru your HU settings to see what update you have, contact your dealership and tell them you are having issues and you need to come in for a update!
Hope this helps
