After market video will void warranty??

LAX29

New member
Dealer telling me if I get a video installed by someone other then the dealer then it voids my warranty with Toyota. Anyone else hear of this?
 
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My dealer told me that all 4Runners are selling at full MSRP and that the seat belt chime was illegal to turn off. :wow2:

What do you mean by 'video', btw?
 
Did you get the business card of the individual who said this? Which dealership?

That will not void your warranty. That is like the dealership telling you that your cell phone charger is not approved by Toyota and you will void your warranty by using it.

He wants your business and sadly is willing to lie to you to get it. Get your video screens installed where you want and don't even go to this dealership for oil changes.
 
My dealer told me that all 4Runners are selling at full MSRP and that the seat belt chime was illegal to turn off. :wow2:

What do you mean by 'video', btw?

Sorry, the DVD video. Either the screen that is attached to the inside ceiling or the kind that go in the headrest.
 
Sorry, the DVD video. Either the screen that is attached to the inside ceiling or the kind that go in the headrest.
Buy couple tablets (iPads or whatever to suit your/kids needs) and be happy!
You can always take tablets with you, play fun games, stream video/audio/TV and do a lot of other interesting things your family is up to.
 
No, the dealer cannot "VOID" your warranty. Now, say your headliner starts sagging, they will not replace it if you have had an overhead DVD player there.
 
I believe its the MAGNUSON-MOSS WARRANTY ACT OF 1975 which will protect you. Here is a good read on it. Basically it states that it only voids a part of the warranty if it can be proven that the aftermarket part caused the fault.

Warranty and Aftermarket Parts
 
I believe its the MAGNUSON-MOSS WARRANTY ACT OF 1975 which will protect you. Here is a good read on it. Basically it states that it only voids a part of the warranty if it can be proven that the aftermarket part caused the fault.

Warranty and Aftermarket Parts

Very true and it's very hard and costly for them to prove. Especially when the manufacture has a similar product like Toyota's rear seat entertainment or a TRD CAI vs K&N

If any dealer gives you the voided warranty story before hand, do NOT buy from them, they are scam artists and need to go out of business.
 
Buy couple tablets (iPads or whatever to suit your/kids needs) and be happy!
You can always take tablets with you, play fun games, stream video/audio/TV and do a lot of other interesting things your family is up to.

Wise words. And I know its wise because that's exactly what I did. The Ipad is cheaper and you can do way more with it. Use AnyDVD and Handbreak to load it up with any movie you want.
 
Dealer Supplied Add-On Warranty vs. Factory Warranty

What some of the dealers may be referring to is the TOYOTA SOUTHEAST INDIVIDUAL DEALER WARRANTY's. This is the LIFETIME POWERTRAIN WARRANTIES offered by many certified dealers (at least in the South Eastern US).

I am not sure they would be applicable under the Magnuson-Moss Warranty Act?

Does anyone know?

Since it is a non-factory (dealer only warranty - after the original manufacturer's warranty expires) that is provided by your dealer only.

These warranties only provide the applicable dealers name, require that you must use and ASE Certified Mechanic for all service work (even oil changes) if not performed by the dealer. Further these warranties typically state that "ANY ALTERATIONS TO THE VEHICLE" void the dealer provided warranty if not performed by the dealers service dept. themselves. In straight reading that would seem adding Vent Visors yourself could void the non factory lifetime powertrain warranty, which the purchaser must sign upon taking delivery of the vehicle.

Anyone have to test this against supposed non-voiding (Factory Warranty) items such as CAI (Cold Air Intake), Throttle Body Spacers, Cat-Back Exhaust Systems ?
 
non factory warranty

Looked for another thread on this re: non factory warranty issues regarding aftermarket addons as well as the magnum moss act but no luck or I am searching wrong
 
Magnusson Moss Warranty Act covers you under the MANUFACTURER'S warranty.

If a warranty agreement states otherwise, the Act is rendered void.

As an example, a Nissan GT-R warranty agreement states a list of restrictions that are applied to the vehicle in order to sustain warranty. If you violate any of the points, your car does not have to be services under the warranty, and you dealership can freely charge you (owner).

In the situation that you are describing, dealership is acting on their own accord, and their warranty is not affected by the Act as the MM Act covers manufacturer's warranty only, AND the warranty agreement states that "ANY alteration will void the extended warranty".

it IS legal.

As far as dealerships telling people with normal manufacturer's warranty that a mod will void it, it is a lie. Although, many people confuse "void" and "refuse to service" terms. The latter is the right of a dealership; they can refuse to honor the warranty under suspicion of damages being caused by an aftermarket product.

In that situation, you have three routes - either argue, and force them prove that the damage was caused by the mod, take your vehicle to a different service, pay the requested $$.

I've been down this road a few times..
 
Never forget that your warranty is from Toyota - not from a dealer. They are not the same.
definitely listen to 1engineer. the dealer ship does not hold you warranty. toyota does. its on toyota to ultimately decide if its not covered. one of the main points of the MM act is that they have to proove that your aftermarket equipment is the root cause of the part failure. even if your one aftermarket part did cause a problem with one oem part. they dont have to warranty the one part but they can not void a warranty
 
act verbiage

So the act verbiage is not just for auto warranties. I am curious if it covers written guarantees such as the dealership extensions such as lifetime power train guarantees? I am not the least bit concerned about the factory warranty I am only curious about whether the non factory backed guarantees could be held to the magnunson moss act?
 
So the act verbiage is not just for auto warranties. I am curious if it covers written guarantees such as the dealership extensions such as lifetime power train guarantees? I am not the least bit concerned about the factory warranty I am only curious about whether the non factory backed guarantees could be held to the magnunson moss act?

Yes. And just so you don't get confused, they are not "guarantees" the are "warranties", there is a distinct legal difference. Good luck and be safe.
 
paperwork says "guarantee" not warranty

the paperwork says "new Toyota limited lifetime powertrain guarantee" in other places in the document it says "extended coverage" and , they are careful to never mention the word warranty anywhere in the paperwork is why I am asking. The paperwork says "any alterations" to the vehicle not performed by the dealership exclude this guarantee.

also says routine maintenance must be performed by a "reputable" service center and not the owner if not performed by the issuing dealer.

this is why I was asking if anyone has tested this yet in the Southeast US with that wording. have bounced it off of someone at the Federal Trade Commission to get clarification on whether the act covers this with the wording the way it is.
 
the paperwork says "new Toyota limited lifetime powertrain guarantee" in other places in the document it says "extended coverage" and , they are careful to never mention the word warranty anywhere in the paperwork is why I am asking. The paperwork says "any alterations" to the vehicle not performed by the dealership exclude this guarantee.

also says routine maintenance must be performed by a "reputable" service center and not the owner if not performed by the issuing dealer.

this is why I was asking if anyone has tested this yet in the Southeast US with that wording. have bounced it off of someone at the Federal Trade Commission to get clarification on whether the act covers this with the wording the way it is.

Interesting. I am thinking there is a purpose for that particular wording. Please report back on what the FTC says.

For others who might be interested in this thread, here is a good article which attempts to explain the differences of both a Guarantee vs a warranty.

Difference Between Guarantee and Warranty | Difference Between | Guarantee vs Warranty

I suspect that notwithstanding the wording, since it was "paid for" and other reasons, it would be found by the Courts as a warranty, not a guarantee as legally defined.

I also suspect that they used that wording on the off chance that they might be able to use that argument in a dispute, hopefully limiting their financial exposure to the refund the cost of the "Guarantee" vs. providing costly repairs as required by a warranty. Again, I am fairly certain that would not fly in any Court or Administrative agency adjudication, but one never knows when dealing with the Courts.

I do not have a Toyota extended warranty yet, plan on getting one next year. But I have had other's in the past and they covered exactly what was described in the contract for the period described. No problems. But I do not remember that kind of wording. (Yes I actually read those things.....) So, yes, please report back. Thanks for posting. Be safe.
 

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