Nightmare lift install

T

TheJokingExplorer

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What’s up everyone! I bought and ribs had pro kit with JBA UCA’s. I paid a shop to have them install it because I’m moving to Az and just don’t have the time to do it right now. They seemed to have royalty f*cked this up. UCA boot was in backwards and then they didn’t even use the hardware that JBA supplied with the kit! I’m gonna have another shop fix all this shit but do I need new bushings? Are these ruined now? I know I need to contact contact JBA for new hardware but should I get bushing too?
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I guess they didn't use the inner washers that retain the bushing in the UCA? How many miles since the butcher job? They might be ok if you don't put too many miles on it and get the washer installed properly. The inside of the bushing that the bolt slides through might be damaged though. Do you still have the inner washers?
Worse case scenario is you overnight some bushings from JBA and get it fixed right, or if thats not possible, you roll with the damaged bushings with the inner washers installed and once you get to AZ, you replace the bushings.
 
4RunnerAquasport said:
I guess they didn't use the inner washers that retain the bushing in the UCA? How many miles since the butcher job? They might be ok if you don't put too many miles on it and get the washer installed properly. The inside of the bushing that the bolt slides through might be damaged though. Do you still have the inner washers?
Worse case scenario is you overnight some bushings from JBA and get it fixed right, or if thats not possible, you roll with the damaged bushings with the inner washers installed and once you get to AZ, you replace the bushings.
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Ive got about five miles on it then I noticed that they screwed this up. I contacted JBA and am going to see if he will overnight me some washers. Hopefully this is an easy fix. No im guessing the ship just threw them out. I will call them in the morning.
 
It would seem UCA installation is not this shop’s forte. Curious if you contacted the shop and called them out on their error?
 
How did they install the UCA bolt backwards too??? It's so damn long that I left it in place as I didn't want to take it out, only to have issues reinserting it lol.

Yeah, that's pretty bad. I'd ask for some serious compensation - you can take this to the BAR for grossly incompetent work.
BAR = bureau of automotive repairs

Good luck!
 
TheJokingExplorer said:
I will contact them this morning. I noticed it last night when I stopped at the store on my way home.


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If they are a decent shop any costs to correct the situation should be on them. I get things happen but that's a pretty obvious install issue. Is the other side the same way?
 
That is bad. I hate letting other people touch my 4runner. I would like to pay for service sometimes but this stuff always happens. I mean Always! How can anyone look at that install and be happy with it.

The washers didn't fit, OMG mechanic thinks he's an engineer. I think worst case is you'll need new bushings. How'd the alignment go?
 
Is this a respected shop or the cheapest one out there? Either way just awful and one of the dumbest responses I've ever heard. Clearly shouldn't be touching vehicles, not even to do an oil change.
 
badattitude said:
That is bad. I hate letting other people touch my 4runner. I would like to pay for service sometimes but this stuff always happens. I mean Always! How can anyone look at that install and be happy with it.

The washers didn't fit, OMG mechanic thinks he's an engineer. I think worst case is you'll need new bushings. How'd the alignment go?
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Luckily I noticed it before I paid for an alignment. Also lucky that JBA is overnighting me new washers and bushings. Now it costed me an extra $127. I’m hoping that it just needs the washers put in and nothing else is damaged. Idk I’m still unsure of what to even do.


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MaddoxPics said:
Is this a respected shop or the cheapest one out there? Either way just awful and one of the dumbest responses I've ever heard. Clearly shouldn't be touching vehicles, not even to do an oil change.
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It had good reviews. (Which clearly means nothing ) I would have done this myself if I had more time and wasn’t getting ready to move across the country.


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JBAs are a ***** to install but that doesn't let the shop off the hook. If you put it on a card I would tell the shop owner to refund you or you're going to file a dispute.
 
mscot said:
JBAs are a ***** to install but that doesn't let the shop off the hook. If you put it on a card I would tell the shop owner to refund you or you're going to file a dispute.
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Luckily I did put this on a card. They want me to bring it back but I don’t think I can.


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Well the hard part is they want to make right and you refuse your claim could go out the window as well.

But I would have a hard time taking it back as well but I also would have a hard time coughing up more money. Maybe request a different guy redo it if there is even another guy.
 
Dillusion said:
Well the hard part is they want to make right and you refuse your claim could go out the window as well.

But I would have a hard time taking it back as well but I also would have a hard time coughing up more money. Maybe request a different guy redo it if there is even another guy.
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I thought about exactly what you're saying. At this point I just don't think I can trust them. I know it will cost me more money but at least I will have peace of mind.
 
TheJokingExplorer said:
I thought about exactly what you're saying. At this point I just don't think I can trust them. I know it will cost me more money but at least I will have peace of mind.
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I wouldn't take anything back to that shop no matter what the cost! JBA UCA's are not hard at all to put on. I put on two in literally 2 hours in my driveway without ever doing a job like that before.There is absolutely no excuse especially if that's your profession. Dont give yourself a headache and go back to the same shop. Spend the money and get it done correctly. Forget that shop and never go back!

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4runnin4mylife said:
I wouldn't take anything back to that shop no matter what the cost! JBA UCA's are not hard at all to put on. I put on two in literally 2 hours in my driveway without ever doing a job like that before.There is absolutely no excuse especially if that's your profession. Dont give yourself a headache and go back to the same shop. Spend the money and get it done correctly. Forget that shop and never go back!

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Agreed! I just can't. I mean the guy literally told me he has the washer but didn't put them in because it was a tight fit! I didn't even know what to respond.
 
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