You seem like you don't being told you're wrong. Didn't like the word 'no' as a child?
Again, no reason to lie to you. Why would I just simply make up the fact that rusty shims, compared to new shims, can add a different feel to the brakes? To impress you? To impress any of you? I could care less. I'm 28 years old and have been paid to work on cars since I was 15. And I'm honest enough that when I don't know the answer to something, I'll be the first to admit it.
Rusty shims are physically wider and have to be crushed down compared to newer shims. And again, let me clairify. If you look at the OEM shims, they're layered (we're not talking aftmkt here). When the shims rust, the layers seperate. Hydraulics doesn't have anything to do with it. Think of 10 pieces of paper laid down on top of each other. They'll lay flush pressed together. Now you put a kink in one or two of those layers of paper, and you'll have gaps.
What you are missing mr web tech is that in order for your pedal to feel soft there has to be compression along the way. Your theory that rust causes gaps is valid for all of one push on the pedal. That is it. One push and all your pixie dust is flat. That is the beauty of hydraulics. Non compressibility. Unless you make your shims out of spring steel and put and arch in it will you have a gap. Rust isn't going to magically expand each time it is compressed or if it falls out causing a gap, you are once again back to one stroke and the piston sits tight again. Now be a good shop boy and go find me that left handed crescent wrench.
Most real techs I know would have their head under a hood on a week day morning. Let me guess, today is your day off?