Slow down .... stop ... let go of brake ... "thunk"

[inscarguy]

no. i only have a fitting on the slip yoke. both joints are not greaseable. my old driveshaft had greaseable u-joints.

 

[JohnnyT]

Mine has all the same zerk fittings the old one has, in fact it looks fairly similar save for maybe a slight length/shape redesign. I really couldn't tell with both of them side by side. The accepted cause according to the factory reps is an issue with the splines binding up, I assume due to a backlash issue when machined.



Its a Toyota part, like all Toyota/Lexus/Scion parts; its the same part number for the V8 4th gens and GX470's.

Old P/N 37110-6A480
New P/N 37110-60A40

http://www.toyota-4runner.org/4th-gen-t4rs/124377-t-sb-0121-12-its-finally-here.html

Thanks a ton for posting this. I didn't realized there was a TSB. After seeing this yesterday I went to my local dealer to inquire and he is going to check with Toyota on Monday to see if I am still covered by this and can get at least the part (which he said costs about $1k) covered by Toyota.

Does the part cost and the coverage sound right in general?

I told him that I think it certainly should pertain to me given that this TSB came out very recently and Toyota never made me aware of this - especially given the constant notes I get about the damn gas pedal.

 

[yeauxkna_at]

After all of my concern and research, I have no zerk fittings. I guess I should have looked first. I have a non serviceable shaft and no other chassis zerks that I could find.

2006 V6 sport.

Bad news: after servicing my throttle body I snapped a throttlebody bolt. So ill need to get that and apparently a better torque wrench.

 

[hikenbike]

Hi all,

I have a 4th gen V8 and went to my dealership about this TSB and they told me that the part was covered but the labor was not.

I'd think the labor should be covered as well. Does this sound right? How long would it approximately take a dealership to replace the shaft?

Thanks.

 

[BlackWorksInc]

Hi all,

I have a 4th gen V8 and went to my dealership about this TSB and they told me that the part was covered but the labor was not.

I'd think the labor should be covered as well. Does this sound right? How long would it approximately take a dealership to replace the shaft?

Thanks.

I think we put down .5 for labor when I did mine.

 

[gshadow325]

Hi all,

I have a 4th gen V8 and went to my dealership about this TSB and they told me that the part was covered but the labor was not.

I'd think the labor should be covered as well. Does this sound right? How long would it approximately take a dealership to replace the shaft?

Thanks.

tell them to give you the shaft ..litterally LoL

 

[inscarguy]

i would check with another dealer, mine was covered in full.

 

[hikenbike]

I think we put down .5 for labor when I did mine.

Did you pay for that labor? TSB says .6 for labor.

 

[hikenbike]

tell them to give you the shaft ..litterally LoL

Do you think they'd just hand over the part to the customer if it arrived from a TSB? I'd prefer it but I'd bet not.

Especially since its not a completely necessary TSB and a customer can just turn around and sell it.

 

[hikenbike]

i would check with another dealer, mine was covered in full.

Will do. Worth a try.

 

[BaconTaco]

Sub'd

 

[gshadow325]

Do you think they'd just hand over the part to the customer if it arrived from a TSB? I'd prefer it but I'd bet not.

Especially since its not a completely necessary TSB and a customer can just turn around and sell it.

nope, dont think that will ever happen. they try to shaft you LoL, one good turn deserves another

 

[BlackWorksInc]

Here's a rough break-down of how Toyota describes their "services;"

-Recalls are mandated repairs/correction/replacement of components and/or assemblies mandated by the NHTSA, EPA, and/or Manufactuer and are covered by the manufactuer.

-Campaigns are voluntary "recalls" often issued by the manufactuer to address issues found by the manufactuer, but not often required to be addressed by the NHTSA or EPA; covered under manufactuer warranty (some are limited warranties others are not.)

-Technical Service Bulletins are essentially public notations by the manufactuer for commonly found issues with vehicles and the factory approved method for diagnosing, repairing, and/or modifying to correct said issue. These are not often covered by the manufactuer, some are covered by a limited warranty.

Basically what I am trying to say is that a TSB simply tells the technican that there is a new part, software update, new diagnostic technique, or factory approved modification to a commonly found issue on a vehicle. Some have limited warranties, but that's just because Toyota was being nice. The TSB for the driveshaft clunk is essentially letting a technican know that if a customer has this complaint, there is an updated component that addresses this issue; in this case it is covered under a limited warranty. So it is possible that the part may be covered by Toyota, but labor is not. You shouldn't have an issue buying the update driveshaft even if you don't have that dealer install it.

 

[hikenbike]

Here's a rough break-down of how Toyota describes their "services;"

-Recalls are mandated repairs/correction/replacement of components and/or assemblies mandated by the NHTSA, EPA, and/or Manufactuer and are covered by the manufactuer.

-Campaigns are voluntary "recalls" often issued by the manufactuer to address issues found by the manufactuer, but not often required to be addressed by the NHTSA or EPA; covered under manufactuer warranty (some are limited warranties others are not.)

-Technical Service Bulletins are essentially public notations by the manufactuer for commonly found issues with vehicles and the factory approved method for diagnosing, repairing, and/or modifying to correct said issue. These are not often covered by the manufactuer, some are covered by a limited warranty.

Basically what I am trying to say is that a TSB simply tells the technican that there is a new part, software update, new diagnostic technique, or factory approved modification to a commonly found issue on a vehicle. Some have limited warranties, but that's just because Toyota was being nice. The TSB for the driveshaft clunk is essentially letting a technican know that if a customer has this complaint, there is an updated component that addresses this issue; in this case it is covered under a limited warranty. So it is possible that the part may be covered by Toyota, but labor is not. You shouldn't have an issue buying the update driveshaft even if you don't have that dealer install it.

Makes sense and I'm cool with it but it will be interesting to see how much
Labor time-wise they try to charge me for. Shouldn't be more than 1 hour.

 

[AZ07Runner]

BlackworksInc,
Funny you should just post this. I just got off the phone with a dealer and felt I got the run-around. I have a TCUV (7 year/100k) and have the clunk. This guy says they take apart the drive shaft, clean it out and regrease to solve the problem, even when I mentioned the TSB which clearly states to replace the shaft if diagnosed with this problem. Looks like I need to find another dealer and cancel my Thursday appointment.
Funny how this guy knew of the issue, but didn't know of any 7year/100k warranty on a TSUV. I spent about 10 minutes on the phone with him as he checked my VIN and told me what THEY do. You'd think they would actually READ the TSB and not "repair" it their way.

You've mentioned speaking with factory reps about this issue? What, exactly, did they say?

 

[AZ07Runner]

Makes sense and I'm cool with it but it will be interesting to see how much
Labor time-wise they try to charge me for. Shouldn't be more than 1 hour.

The TSB says .6 of an hour. There is a link in this thread, I believe, to the official Toyota TSB. I'd download the .pdf and print it out so you are armed with the official info when you go to the dealer.

 

[BlackWorksInc]

BlackworksInc,
Funny you should just post this. I just got off the phone with a dealer and felt I got the run-around. I have a TCUV (7 year/100k) and have the clunk. This guy says they take apart the drive shaft, clean it out and regrease to solve the problem, even when I mentioned the TSB which clearly states to replace the shaft if diagnosed with this problem. Looks like I need to find another dealer and cancel my Thursday appointment.
Funny how this guy knew of the issue, but didn't know of any 7year/100k warranty on a TSUV. I spent about 10 minutes on the phone with him as he checked my VIN and told me what THEY do. You'd think they would actually READ the TSB and not "repair" it their way.

You've mentioned speaking with factory reps about this issue? What, exactly, did they say?

That was the "old" fix that wasn't documented in a TSB (at least one I can find.) Toyota used to have them tear down the shafts, clean them, sand them down or modify them somehow then put them back together. This didn't fix the problem all the time though, hence why I believe the original shaft's spline backlash was too tight.

The correct repair is detailed by the current TSB and should supersede any prior repair/modification they did before. I don't recall us having a Toyota 7yr/100k extended warranty, but I wouldn't rule it out. If you have the booklet with you that has your name, the VIN, Policy Number, and details coverage and so on, the dealer should not be giving you any issues regarding your warranty.

Should look like this:

 

[hikenbike]

The TSB says .6 of an hour. There is a link in this thread, I believe, to the official Toyota TSB. I'd download the .pdf and print it out so you are armed with the official info when you go to the dealer.

Yes, I saw it. I will certainly have it with me. I'll bet anything they try to hit me with 2 hours at $125 per.

 

[JB.]

BlackworksInc,

You've mentioned speaking with factory reps about this issue? What, exactly, did they say?

They made a gold nugget of a statement that bears repeating. A statement that reinforces why I happily continue to not care about this.

"Yeah, according to the factory guy I spoke with a year or two back about this; he had gone to Japan and they told him "its an expected and accepted byproduct of owning a 4WD SUV." So I guess Toyota didn't see it as a problem because where they live its not a big deal?"

http://www.toyota-4runner.org/1402060-post40.html

 

[AZ07Runner]

That was the "old" fix that wasn't documented in a TSB (at least one I can find.) Toyota used to have them tear down the shafts, clean them, sand them down or modify them somehow then put them back together. This didn't fix the problem all the time though, hence why I believe the original shaft's spline backlash was too tight.

The correct repair is detailed by the current TSB and should supersede any prior repair/modification they did before. I don't recall us having a Toyota 7yr/100k extended warranty, but I wouldn't rule it out. If you have the booklet with you that has your name, the VIN, Policy Number, and details coverage and so on, the dealer should not be giving you any issues regarding your warranty.

I don't have anything that looks like that. I was mailed an letter explaining everything with two credit card sized cards detailing my coverage which covers the aforementioned time frame. Something new? Less printed material to save on costs? Who knows.