Derek
New member
JungleJim said:In my opinion, it doesn't matter if the dealer did it or it is a factory defect. (I agree with the dealership that it is factory defect.)
You did not pay for a vehicle with the intention of having defects in the paint. You certainly didn't expect it from Toyota.
It is a defect. If it bothers you, speak to a Toyota district representative. The dealer already told you that it was factory defect and that it was not normal for a Toyota.
Will other things happen to your truck? Of course. Did you want your truck to come prepped with scrathes, dirty carpet, dents, worn tires, etc.? The fact that other things will happen to it is missing the point. It shouldn't be there in the first place.
If you can live with it...fine. If it's not acceptable to YOU, then let Toyota rectify their defect. (At least listen to the possible solutions they might offer.....maybe some free accessories: )
Oh I agree, that's why I went out of my way and sent the manager an email. It's just one of those situations where it will probably be better to leave it alone for now because I'd rather not have them try to sand, then paint, and possibly have to remove the bumper and then end up with something else messed up. I've just never heard of a factory using touch-up paint to fix a bumper. I assumed that the quality control standards at Toyota were higher but I may be wrong. Because it is under the clearcoat it is very visible in sunlight but when you run your finger over it you can't feel a thing.
And I know other things will happen to my truck, but that's out of my hands. I had my '04 SR5 for a year and when I sold it I had zero rock chips and zero dents or scratches on that thing because I was very careful about where I drove and where I parked. And that is why I'm pissed off, because I bought something brand new but it has already been 'repaired'.
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