gamefreakgc
Elite Member
The only problem with receipts is the flash paper loses the writing in roughly two years. I went to find a receipt once and the paper was completely blank...
Napa sucks-sucks-sucks
- Thread starter BamaDrewski
- Start date
The only problem with receipts is the flash paper loses the writing in roughly two years. I went to find a receipt once and the paper was completely blank...
jman11788
Member
Failed miserably? Didnt you guys have to win on the last play that was illegal? Haha i have mad respect for Clemson though. Round 3 coming this year perhaps.
I started taking pictures of receipts the second I get out to my car, I then created a folder with my google photos account and they're all in there. At least all the spendy/warranty'able items.
wcjeep
Member
Not sure how this is Napa's fault. The few returns I've done with Napa have been easy. Everything has a percentage of failure. Nothing is perfect. I have found Napa starters and alternators to last longer than the competition.
Napa is one of the very few places that carries OEM quality oil filters. Most places carry HD or "High Quality". This is not the same as OEM or better. My local Napa also has a machine shop. Very rare nowadays.
Napa is one of the very few places that carries OEM quality oil filters. Most places carry HD or "High Quality". This is not the same as OEM or better. My local Napa also has a machine shop. Very rare nowadays.
BrianSD_42
New member
Let me get this straight ... you deleted the receipt that they emailed you (because they did since you ordered it online) and the email from your trash folder then went down to your local store surprised that they couldn't pull it up.
Have you tried calling the Napa online parts company, not your local store. I'd be surprised if they couldn't pull it up based on your email, account number/ID, or phone number.
Have you tried calling the Napa online parts company, not your local store. I'd be surprised if they couldn't pull it up based on your email, account number/ID, or phone number.
SpidermanGeek
New member
That's why I make scans of my receipts and PDF them, organized on my home server. I have these as backups as well as the originals.
Orielley keeps track via your phone number and now through their member rewards thing. Walk in and give them phone number or scan the little wallet card thing and they pull up who I am and what I have bought. Plus the warranty alternator and other things for as long as you own the car. I have gotten 3 alternator so far and only ever paid for one.
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Sent from my SM-N920P using Tapatalk
verbutani
Banned
Nobody has said it yet, but some of the many problem with warranties are:
. they very often expire in time
. they often only cover the original vehicle owner
. they sometimes require you to ship the part for inspection
. they often don't cover you if you can't prove periodic maintenance
. they sometimes pro-rate the replacement (which often costs more than new)
. they sometimes require additional labor (or parts) which again makes using the warranty prohibitive
. you're often disillusioned with the brand & yet it requires you to use it again
. and, oh, yeah, you often have to have the receipt
Hence, I never buy anything under warranty unless the warranty just happens to come with the part, which is to say the warranty is never part of my rather rational buying decision unless I know something they don't know.
For example, if I know that my vehicle chews through a certain part, then I might buy by warranty, but I can't think if a situation where I've ever needed to do that.
Likewise, people who don't understand specifications often buy by warranty because they understand numbers only so they fall for the classic marketing tricks which cater to people who can't measure or understand things such as cold cranking amps and amp-hour ratings - hence those people buy by warranty (one year, two year, three year, etc.) as if it had any meaning with respect to performance.
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T4R2014
Elite Member
Totally agree. Honestly, I was okay with arguing for that warranty crap when I was a kid with free time, but it just isn't worth it. Now I know better than to buy a cheap part, because when it fails out of the blue in a few years, I'm gonna be really annoyed. I just tell my mechanic to buy parts now too. Not worth the savings majority of the time. If it does fail, then the warranty is his problem. And I don't need to crawl under a greasy ass 4x4 to deal with it.
Airmapper
New member
Not all NAPA stores are created equal, and if the biggest issue you have with them is they don't save your receipt, you haven't been in many.
I don't have any problem with NAPA it just turns out they are usually inconvenient for me and I end up going to Advance Auto more because there are more of them locally and strategically located in places I might actually go. I also like Advance Auto's online system a bit more, I can go online and get everything like I want it, and usually rack up some discounts, then go to the store and have them hand it to me, usually.
Now one place that has the receipt thing down is Harbor Freight. I buy anything there they ask for my phone number, before I'm out the door my phone dings with a new email, which is a copy of my receipt for the things I just bought. Freaked me out the first time, now I think it's pretty cool.
I don't have any problem with NAPA it just turns out they are usually inconvenient for me and I end up going to Advance Auto more because there are more of them locally and strategically located in places I might actually go. I also like Advance Auto's online system a bit more, I can go online and get everything like I want it, and usually rack up some discounts, then go to the store and have them hand it to me, usually.
Now one place that has the receipt thing down is Harbor Freight. I buy anything there they ask for my phone number, before I'm out the door my phone dings with a new email, which is a copy of my receipt for the things I just bought. Freaked me out the first time, now I think it's pretty cool.
TheDurk
Elite Member
Not my NAPA receipts. They print on pre-printed tear-off butterfly forms and they are durable going back 20 years. The form has changed, but they still aren't those disappearing white slips that get spewed out of a P.O.S. (point-of-sale, not piece-of....) terminal at most parts chains. The old ones are dot-matrix, the newer ones are laser or inkjet. If anything, the recent ones look more durable. Other NAPA stores may be different.
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White_Knuckles
New member
Too bad we're stuck with mystery parts in general. NAPA can be the only real source - sometimes. Seems all suppliers have a line of reasonably priced stuff. But some offer a "premium" line which can be "the good stuff" or premium junk. Be cautious and don't jump at the low price first.
Pay attention to the quality and get the best part you can budget. If O'Reallys (purposely spelled) has a proper part, buy it. If it is a Chinese knock-off made of cheese with rice-paper instructions, walk away.
Parts is parts, NAPA remains a dandy fine source for your needs. Can't really black-ball 'em with so much other junk out there.
Pay attention to the quality and get the best part you can budget. If O'Reallys (purposely spelled) has a proper part, buy it. If it is a Chinese knock-off made of cheese with rice-paper instructions, walk away.
Parts is parts, NAPA remains a dandy fine source for your needs. Can't really black-ball 'em with so much other junk out there.
TheDurk
Elite Member
NAPA's Altrom line is often OEM suppliers. I have never had a problem with those. I stay away from anything that I think is Chinese, from any source.
Their generic electric stuff from Echlin is pretty good, too.
gamefreakgc
Elite Member
Well, not many of us have time to scan & save receipt backups though!
I'm not trying to beat a dead horse here but there's another reason to save receipt's for warranty purposes.
In some cases the warranty is covered by the manufacturer and not the reseller. Especially if it's a longer type of warranty.
I'm thinking in particular with guns and scopes and some electronic items but it applies to other things as well.
In some cases the warranty is covered by the manufacturer and not the reseller. Especially if it's a longer type of warranty.
I'm thinking in particular with guns and scopes and some electronic items but it applies to other things as well.
johnbyebye
New member
And the OP was never heard from again.
The End.
The End.
I dont know if NAPA does this, but I absolutely ABHOR the places that say to keep your receipt for warranty purposes, and then they print the receipt on heat sensitive paper with "ink" that fades over time, meaning, I have to photocopy or photograph the receipt, print it out, and then store it in my files at home which may or may not still fade over time. Seriously folks, you have my information (or should have it), when I purchase something, ask my name, pull up my account, and record the purchase. This isn't 1980. You don't have to record my card information, other than to record HOW I paid for it, but that would save a TON of these warranty issues that crops up. Autozone does it, OReilly does it.. NAPA.. Get with the times!!
trailbikerider
Member
The paper NAPA uses is wayyyy better than the crap that Autozone and O'Reilly gives you. I have receipts that are 4+ years old that still look as good as the day they were printed.
