Just got my Savage skids last week, and I can't say enough good things about this company.
I placed my order for the full set of skids on the 21st of February, knowing that their products are made to order and are advertised as shipping within 10-15 business days. I was hoping that they would arrive in time for a weekend of wheeling on March 9th and 10th, but I knew it would be cutting it close.
I called Roy on Thursday, the 28th, to see if he knew if the skids would be ready by Friday, 3/8, and if I could just pick them up, instead of having them shipped, if they were going to be ready, since I was wanting them for the weekend. He said it was definitely a possibility, but he wouldn't know for sure until mid next-week, and that he would give me a call.
The next Monday, I get a call from Roy. He lets me know that he's going to be working into the night to try and get my skids ready so they can be shipped out the next day, so I would have them for the weekend. He got them out the next day, and I had them on my doorstep on Wednesday, leaving me plenty of time to get them installed.
Just thought I would share this here, so everyone knows they have excellent customer service to go along with their products. I might post some pictures of my skids once I get the bed liner on them.