Warranty claim on stripped nut?

Toffees

Toffees

Member
I pulled off the solid running boards and reinstalled the bolts to the rocker trim and one of my nuts appears to be stripped; it looks like the bolt was cross-threaded when Gulf States installed the running boards at port (I don't see any damage to the bolt itself, but my knowledge of how to break far exceeds my knowledge of how to fix). I'm currently running with 5 of the 6 bolts fastening the rocker trim, which is fine at least temporarily, but wondering what you think/suggest:

Am I going to get the nut replaced under warranty?
Is it worth worrying about the one missing bolt/nut set?

(I'm at roughly 3,000 miles, if that matters)
 
Register to hide this ad
If the dealership is cool they will just eat the cost of it to hopefully earn your business and if not they will tell you to pound sand.

If you came to me I would just replace the bolt and call it a day.
 
you know this but because you touched it there is no way to prove the dealer/Toyota is wrong here. Granted , if you a cool guy you may have some luck just asking the dealer for another one explaining what happened. Personally I like knowing my way around the hardware store, make a run.
 
Engineer said:
you know this but because you touched it there is no way to prove the dealer/Toyota is wrong here. Granted , if you a cool guy you may have some luck just asking the dealer for another one explaining what happened. Personally I like knowing my way around the hardware store, make a run.
Click to expand...

Removing the running boards is within my skillset, but I've not looked at the nut/receiver assembly and am not ready to press my luck. Maybe it'd be easier to do this than get it replaced by the shop, but I'd rather not exacerbate the problem.

On the cause, I understand that I can't prove the cause, but if I had cross-threaded the bolt it would still be installed...
 
SR5Bart said:
If the dealership is cool they will just eat the cost of it to hopefully earn your business and if not they will tell you to pound sand.

If you came to me I would just replace the bolt and call it a day.
Click to expand...

Probably worth asking at the 5,000 service, I guess.
 
Toffees said:
Removing the running boards is within my skillset, but I've not looked at the nut/receiver assembly and am not ready to press my luck. Maybe it'd be easier to do this than get it replaced by the shop, but I'd rather not exacerbate the problem.
Click to expand...

I thought the factory boards were just held on by small bolts?
 
mcarey86 said:
I thought the factory boards were just held on by small bolts?
Click to expand...

They appear to be the same bolts that hold the rocker trim, so when the boards are removed, they are reinstalled to hold the trim up. Maybe I didn't need to put them back on, but that's what it seemed to need.
 
Might just want to fix yourself, not too complicated and may just want to avoid any potential run-around you may or may not find at a dealership.
 
Toffees said:
I pulled off the solid running boards and reinstalled the bolts to the rocker trim and one of my nuts appears to be stripped; it looks like the bolt was cross-threaded when Gulf States installed the running boards at port (I don't see any damage to the bolt itself, but my knowledge of how to break far exceeds my knowledge of how to fix). I'm currently running with 5 of the 6 bolts fastening the rocker trim, which is fine at least temporarily, but wondering what you think/suggest:

Am I going to get the nut replaced under warranty?
Is it worth worrying about the one missing bolt/nut set?

(I'm at roughly 3,000 miles, if that matters)
Click to expand...


if the body nut is damaged from over torquing you could try to use a tap of a larger size and then the larger bolt.

then there are nut serts that are set in place with a special tool. or other ways to get a bolt to lock in place in a damaged threaded hole.
 
I'd at least try a tap of the same thread as the original bolt. Who knows, it may not be that badly damaged ... worth a try.
 
philsey said:
I'd at least try a tap of the same thread as the original bolt. Who knows, it may not be that badly damaged ... worth a try.
Click to expand...

See, I understand what you're saying, but I have neither the experience nor tools necessary for me to feel comfortable doing this. I suppose I could ask the shop to do the same.
 
catrains said:
if the body nut is damaged from over torquing you could try to use a tap of a larger size and then the larger bolt.

then there are nut serts that are set in place with a special tool. or other ways to get a bolt to lock in place in a damaged threaded hole.
Click to expand...

Realizing now that it's possible it stripped when I took it down, but the bolt doesn't seem stripped and I assume(d) that both pieces would show damage if it were damaged during disassembly.
 
You must log in or register to reply here.

Members online

Total: 466 (members: 4, guests: 462)

Forum statistics

Threads
278,316
Messages
3,554,111
Members
248,016
Latest member
Advally Service

Share this page

Trending content

Back
Top