I have had less then great luck with Discount down in Lacey myself. They most recently bent a wheel, a factory 17" wheel on one of my cars. I had been there the day prior getting 245/45's mounted which didn't quite clear, so I went back the NEXT day to get 245/40s and saw the runout on my wheel was AWFUL. They had the new guy doing my dismount and process by himself and he bent the shit out of my wheel. The manager literally said our machinery cannot bend a wheel. Then they could not replace it, which the dealer still sells them, I called right infront of him. Then they finally offered to have it professionally repaired, but it's chrome, so 2 weeks to fix and I'm without a car.
Best of luck with yours, I request senior employee's now if they do anything, and I take everything in there OFF the vehicle. Sucks, but it saves half the potential headaches.