Well, you always get negative rant posts, so I thought I'd post a positive one for a change.
I recently went through the whole "which rack should I get: Baja, Gobi, ARB" ... and everyone raved about them all, but one really stuck out: the Gobi. Everyone who has it raves about it, and for my purposes it far out-features the other brands.
However, I did read a couple of posts that said despite how good their product was, and how good their service was once you got a hold of them, getting a hold of them could be a rather difficult thing to do! So, naturally, that was a little worrying going in because I was hoping to get a couple of special things done but I figured, what the hey, I'm in no rush if it takes a while to get a reply from them - I'd rather have the best rack possible.
Let me just tell you, those guys have been nothing short of amazing. Not only did they help me with a couple of special requests on my rack, but I have yet to have a call or email that hasn't been either answered immediately or replied back to within a couple of hours ( and believe me, this has been no small task - I've been in communication at least 6-8 times regarding my "ideas" :naughty: ). I'm pretty sure I'm on a first name basis now with them by now.
So, in short, I just wanted to relay what a wonderful experience it has been to work with Sandra and Paul and I could not recommend them more. Given the choice again, I can confidently say you absolutely could not do any better. All of my trucks will have Gobis from here on out. :bravo:
**Note: I am in no way affiliated with Gobi - just a really, really satisfied customer.
I recently went through the whole "which rack should I get: Baja, Gobi, ARB" ... and everyone raved about them all, but one really stuck out: the Gobi. Everyone who has it raves about it, and for my purposes it far out-features the other brands.
However, I did read a couple of posts that said despite how good their product was, and how good their service was once you got a hold of them, getting a hold of them could be a rather difficult thing to do! So, naturally, that was a little worrying going in because I was hoping to get a couple of special things done but I figured, what the hey, I'm in no rush if it takes a while to get a reply from them - I'd rather have the best rack possible.
Let me just tell you, those guys have been nothing short of amazing. Not only did they help me with a couple of special requests on my rack, but I have yet to have a call or email that hasn't been either answered immediately or replied back to within a couple of hours ( and believe me, this has been no small task - I've been in communication at least 6-8 times regarding my "ideas" :naughty: ). I'm pretty sure I'm on a first name basis now with them by now.
So, in short, I just wanted to relay what a wonderful experience it has been to work with Sandra and Paul and I could not recommend them more. Given the choice again, I can confidently say you absolutely could not do any better. All of my trucks will have Gobis from here on out. :bravo:
**Note: I am in no way affiliated with Gobi - just a really, really satisfied customer.
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