kzanard
New member
IT ONLY TOOK 15 months, 21,000 miles, and 9 SERVICE APPOINTMENTS...
I can with reasonable confidence say that my "clunk" is FINALLY gone. It took 9 service appointments. Along the way they tightened & torqued stuff over and over, partially replaced driver's side suspension, had Factory Tech come out, etc.
On my 8th visit the Factory tech acknowledged the noise but stated the unit suspension was fully functional and no safety issues. He also stated Toyota/TRD is aware of the clunk issue (from multiple consumer/dealer service complaints) and was working on further evaluating it. I did not expect much after that. 3 weeks later the dealer called and said they received a shipment of parts with my name on it. Dropped the truck off Monday and it took 2 days for them to install everything. It appears they replaced the Front AND the Back Bilsteins. I am not sure what else was replaced.
So far, no clunk. I cannot fully be confident until we have some much colder weather (it was in the 40's this morning) but in today's "cool" temps it is still quiet. Before, I would get clunking all the time.
Hopefully this may help some of you other guys get it resolved too. If you need it, my Toyota Case # was 160680821.
I can with reasonable confidence say that my "clunk" is FINALLY gone. It took 9 service appointments. Along the way they tightened & torqued stuff over and over, partially replaced driver's side suspension, had Factory Tech come out, etc.
On my 8th visit the Factory tech acknowledged the noise but stated the unit suspension was fully functional and no safety issues. He also stated Toyota/TRD is aware of the clunk issue (from multiple consumer/dealer service complaints) and was working on further evaluating it. I did not expect much after that. 3 weeks later the dealer called and said they received a shipment of parts with my name on it. Dropped the truck off Monday and it took 2 days for them to install everything. It appears they replaced the Front AND the Back Bilsteins. I am not sure what else was replaced.
So far, no clunk. I cannot fully be confident until we have some much colder weather (it was in the 40's this morning) but in today's "cool" temps it is still quiet. Before, I would get clunking all the time.
Hopefully this may help some of you other guys get it resolved too. If you need it, my Toyota Case # was 160680821.